Business Analyst

The Flooid Business Analyst works in an Agile environment as part of a multi-discipline team to identify and manage business requirements through their life cycle.  The Business Analyst documents processes and requirements to ensure smooth workflow and fosters an atmosphere of strong communication to allow consensus building on feature priorities.

Requirements

Role Responsibilities

The primary duties of a Flooid Business Analyst include the following:

• Elicit clear and concise business requirements from our customers and relay them to the engineering teams to provide technical and functional solutions
• Explain technical requirements in layman's terms to internal and external stakeholders
• Maintain scope, identify and escalate risk, and communicate changes during the production of innovative retail software solutions
• Create the collateral/documentation required to support the ongoing life cycle of the product portfolio
• Collaborate with Quality Assurance and Product Owner to triage defects
• Review Quality Assurance test scripts and conduct Business Analyst user acceptance testing to ensure the product meets business requirements for functionality and business logic
• Carry out Sprint reviews/demos with internal and external stakeholders as required
• Answer customer questions regarding product functionality

Skills & Experience

A successful Business Analyst at Flooid will be a pro-active self-starter with an eye for detail who collaborates effectively with team members to find creative solutions to problems.  The ideal candidate will have the following skills and experience:

• Bachelor's degree in Accounting, Finance, or business related field
• At least six months of experience as a Business Analyst or in a related occupation
• Ability to conduct in-office product testing and cross-functional team collaboration at least two days per week (office located in Cincinnati, Ohio) is required
• Demonstrated experience working with project methodologies and knowledge of Agile software development techniques, such as defining user stories and acceptance criteria
• Strong analytical, problem solving, and critical thinking skills, with the confidence to ask questions and challenge opinions when necessary
• Excellent interpersonal skills, with the ability to build relationships with customers and stakeholders from across the business
• Advanced oral and written communication skills focused on attention to detail, accuracy, and quality
• Excellent organizational and time management skills, with the ability to set priorities, handle multiple responsibilities, and meet deadlines
• Experience working with external clients and third parties
• Experience in a retail or hospitality environment desired.

Benefits

Flooid is an innovative software technology company offering cutting edge retail and hospitality solutions to major global brands, from point of sale, mobile, online, social, and beyond, as well as solutions for Cloud and Managed Services, ensuring our retail partners have everything they need to make the sale.  Our customers’ needs are at the heart of what we do, and that focus has resulted in great historical success and an exciting strategy for where we are headed in the future.

Location: Cincinnati, Ohio – In-Office/Hybrid (in-office work required at least two days per week).

Hours: Full-Time

Benefits: Benefits start on day one – medical, dental, vision, life, and disability coverage available; competitive salary; flexible PTO policy that allows for uncapped PTO; fully paid FMLA leave comparable to company-paid short-term disability coverage; 12 weeks of fully paid parental leave; 401(k) plan with company match

Accomodations: Work is performed in an office setting with frequent interruptions.  This position requires the ability to sit or stand at a workstation for extended periods of time.  The ability to communicate effectively in person, by phone, and on electronic devices is necessary to perform this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Employment Opportunity: Flooid is an Equal Employment Opportunity (EEO) Employer and complies with Title VII of the Civil Rights Act of 1964 and all other applicable federal, state, and local laws and regulations pertaining to EEO as well as subsequent guidelines established by the EEO Commission.