Business Analyst

Dark Wolf Solutions is looking for a Business Analyst. The successful candidate will be responsible for working with Process Owners to define requirements and create well-written user stories that meet the criteria required to deliver a successful product. This role includes applying Agile methodology to elicit requirements and process flows for federal customers using interviews, document analysis, requirements workshops, surveys, business process reviews, and task and workflow analysis. Responsibilities also include analyzing and de-conflicting requirements, data and information from multiple data sources and decompose into detailed requirements; and supporting creation
of user stories and ensure that they meet the criteria required to deliver a successful product. Our Business Analysts work with
Architects and Developers in conducting testing to ensure quality of new software releases and support User Acceptance Testing (UAT) including development of scripts and conducting UAT with end users.   Required Qualifications:

• A BA/BS degree in a related field
• A minimum of 4 years of experience
• ServiceNow System Administrator experience
• Excellent presentation and communication skills in both written and oral form
• Demonstrated experience with ServiceNow products and platform implementation in a Business
  Analyst role
•  Demonstrated experience with Agile development designing, creating and configuring ServiceNow
  ITSM solutions
• Demonstrated experience eliciting requirements using interviews, document analysis, requirements
  workshops, surveys, business process reviews, and task and workflow analysis
• Demonstrated experience critically evaluating information gathered from multiple sources,
  reconciling conflicts, decomposing high-level information into detailed requirements (e.g., Epics and
  User Stories)
• Developed problem-solving and analytical abilities
• Experience supporting testing and performing a gap analysis of current state test efforts
• Experience with process and workflow modeling and business process engineering
• Demonstrated technical aptitude
• Must be able to obtain and maintain government eligibility requirements
• US Citizenship and an active Secret security clearance or higher.
  

Desired Qualifications:

• Training or certifications in Agile methods
• ServiceNow Application Developer Certification
• ITIL v3 Certification
• ServiceNow Implementation Specialist Certification

We are proud to be an EEO/AA employer Minorities/Women/Veterans/Disabled and other protected categories.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.