Building Permit Technician

POSITION DUTIES AND QUALIFICATIONS 

SUMMARY OF DUTIES:

Provides planning technical assistance on a variety of land use planning projects. Reviews plans to verify compliance with City codes, ordinances, laws and industry standards. Creates detailed maps utilizing computer applications, and provides planning and zoning information assistance to the public.

DUTIES AND RESPONSIBILITIES:*

Position Specific Summary

The Building Permit Technician position at the City of Tucson’s Planning and Development Services Department processes application intake for building plans and permits into the permit system using established procedures to ensure quality construction in the community.  

This position reports to the Management Assistant. This position does not supervise.

Duties and Responsibilities

• Initiates permit review process by uploading documents into permit system to establish the workflow process.  Provides permit and planning information to appropriate reviewers based on case types and project criteria.

• Provides assistance to customers in person and electronically through a variety of methods. Responds to inquiries and complaints related to submitted applications. Communicates with internal and external parties on procedures, assists with resolving problems, and explains actions required for processing building plans and permit applications. Determines customer needs and arranges for appropriate staff assistance.

• Ensures accurate information is entered into the permit database at intake of application, making corrections to permit and plan records as needed. Communicates process issues to supervisor.

• Perform all other duties and tasks as assigned.

Working Conditions

Work is primarily performed in an indoor office environment.

* All duties, responsibilities listed are subject to change.

QUALIFICATIONS:

MINIMUM REQUIRED QUALIFICATIONS:
Education:
6 months post high school.
Work Experience:
Two (2) years of directly related experience.

ADDITIONAL MINIMUM REQUIRED QUALIFICATIONS:
Education:
Work Experience:
Prior work experience in Administrative support, Customer Service and Computer applications.

*Any combination of relevant education and experience may be substituted on a year-for-year basis.

PREFERRED QUALIFICATIONS:
At least one (1) year of experience in local government in duties associated with processing plans and permits for building permits, land development, zoning, plan review or related area. 

Formal education, certifications, and degrees in a field related to city planning, building compliance, or permitting.

Any combination of relevant education and experience may be substituted on a year-for-year basis.

ADDITIONAL POSITION INFORMATION:

Position Title:

Planning Technician

Department Name: 

Planning and Development Services Center

Department Link: 

https://www.tucsonaz.gov/Departments/Planning-Development-Services

Recruiter Name:

Neil Nickol (48268)

Recruiter Email:

ccs_hr@tucsonaz.gov

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