Branch Manager

Description

The Branch Manager will direct and supervise the staff and day-to-day operations in the assigned branch location, ensuring delivery of quality customer service and achievement of sales or productivity goals.

Supervisory Responsibilities:

• Attract, train, and retain qualified employees for all roles.
• Create and maintain a positive and engaged work environment.
• Oversees the day-to-day workflow of the branch.
• Conducts performance evaluations that are timely and constructive, providing recommendations for promotion and salary adjustment as appropriate.
• Conduct daily team meeting with branch staff to clarify daily priorities and activities.
• Provides guidance and leadership to enable staff to meet these goals and objectives.
• Coordinate employee work schedules and control overtime expenses.
• Resolve employee conflicts, address corrective actions, and work closely with the Human Resources department.
• Collaborate with the Division Manager to set performance standards. Standards may be based on financial and operational goals and required compliance with internal, local, state, and federal policies, procedures, and regulations.
• Prepare and provide performance and production reporting to the Division Manager.
• Performs other supervisory responsibilities as requested by the Division Manager. 

General Responsibilities:

• Direct the purchase and maintain adequate core inventory for rebuilding and remanufactured products.
• Identifies training needs and opportunities; develops and implements a plan for meeting those needs.
• Maintains and develops positive relationships with existing and prospective clients, demonstrating excellent customer service and setting an example for other staff.
• Answer incoming sales calls as needed to complete business transactions.
• Enter sales and lost sales into the ERP system.
• Create workorders and invoices as needed.
• Complete and/or oversee daily reconciliations and bank deposits.
• Participates in community activities to promote the organization and to build goodwill.
• Inventory control including:

1. Inspecting order accuracy before accepting vendor deliveries.
2. Perform quality checks on inventory.
3. Conduct cycle counts.
4. Report discrepancies to leadership.
5. Follow all company policies as it relates to Loss Prevention.

• Performs other related duties as assigned.

Requirements

• High School Diploma required; Secondary Education preferred.
• Knowledge of Diesel Engines and their components.
• 5-7 years of Management experience working within the HD Truck Parts/Diesel Engine Parts industry.
• Understanding of the Oil & Gas exploration business and customer needs.
• Work experience in the Midland/Odessa market. 
• Proficient with Microsoft Office Suite or related software.
• Experience with Salesforce is a plus.
• Experience with ERP platforms is a plus; Epicor Prelude is utilized by the organization.
• Experience with Inventory Control.
• Excellent leadership and management skills.
• Excellent sales, customer service, and interpersonal skills.
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Ability to prioritize tasks, delegating when appropriate.
• Champion all safety policies.
• Bilingual in English and Spanish preferred.
• Successful completion of pre-employment background and drug screening.
• Fosters good coworker citizenship and contributes to a positive work environment.

M&D provides equal employment opportunity to all qualified applicants and employees without regard to race, color, sex, religion, national origin, age, sexual orientation, gender identity, marital status, familial status, disability, military status, and genetic information.

This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.