Branch Administrator

Pyramid8 are looking for a Branch Administrator to join a small team based in Morley for a company who distributes into the construction industry.

This is a varied and hands-on role, ideal for someone who enjoys working with customers, keeping things organised and supporting the smooth day-to-day running of a busy branch. You’ll play an important role in providing excellent customer service while managing a range of administrative, stock and branch support duties.

As Branch Administrator, you will be responsible for:

* Providing a consistently professional and friendly level of customer service.

* Processing customer orders accurately using our computer systems.

* Handling customer enquiries by telephone and email.

* Completing general administration, including invoicing, credit notes and branch housekeeping.

* Reviewing stock levels in line with company policies and supplier requirements.

* Raising and chasing purchase orders and booking stock onto the system.

* Handling cash, completing banking and preparing payment sheets for Head Office Accounts.

* Supporting the Branch Manager and wider branch team with general office and warehouse duties.

* Developing your knowledge of our product range so you can confidently assist and advise customers.

* Preparing quotations and maintaining customer pricing on the system.

* Serving customers professionally and efficiently at the trade counter, including processing paperwork and taking payments.

* Occasionally assisting with picking and packing customer orders and ensuring all relevant paperwork is completed accurately.

* Maintaining a clean, tidy and professional working environment.

They are looking for someone who is organised, reliable and customer-focused, with excellent attention to detail.

You will ideally have:

* Previous administration or customer service experience.

* Good IT and computer skills.

* Excellent communication skills, both written and verbal.

* Strong attention to detail and accuracy.

* The ability to prioritise and manage a varied workload.

* A professional and helpful approach to customers and colleagues.

* Confidence handling payments and administrative paperwork.

* A willingness to learn about our products and industry.

* A flexible, team-focused attitude and a willingness to assist wherever required.

Experience within a trade counter, branch, warehouse, distribution or similar environment would be advantageous, but full product training will be provided