Body Shop Advisor

Job DetailsLevel: ExperiencedJob Location: Corpus Christi, TX - Corpus Christi, TX 78409Position Type: Full TimeEducation Level: 2 Year DegreeFrench Ellison Truck Center, located in Corpus Christi, TX, is currently seeking a talented individual for a Body Shop Advisor position. This position is ideal for someone with related experience, effective communication skills,  and the ability to work well under pressure. This is a great opportunity to join a growing and successful dealer group. 

 

Primary Duties:


Create a positive initial contact with body shop customers
Ensure that all body shop phone calls are handled professionally and expediently
Work closely with shop foreman to schedule repairs
Perform additional duties as required by the Body Shop Manager
Perform all required tasks in accordance with company Standard Operating Procedures
Send professional Estimates to include parts and labor to customers


Duties


Open work orders
Discuss service issues with customer and create an accurate description of customer's service problems and requests
Determine method of payment and explain payment requirements to customer before work commences
Maintain communication with customer as necessary during the repair process
Maintain complete knowledge of OEM and vendor warranties
Close repair orders
All other duties as assigned


 
Qualifications
Ability to work in a dealership environment with frequent exposure to weather elements
Willingness and ability to work up to 12 hours per day as required
Ability to sell body shop wor
Ability to work with customers in a variety of situations
Good writing and communication skills
Sufficient computer skills
Ability to sit, stand, bend, kneel, stoop and lift/move up to 75 lbs. on a regular basis
Ability to work in an environment to include 8-12 hour days, and flexibility to extend working hours when necessary