Bilingual Enrollment Coordinator

 

 

WHO WE ARE:

24 Hour Home Care is a trusted in-home care company committed to making a positive impact in people's lives every day. For more than 15 years, it has delivered high-quality and personalized caregiving services to people of all ages and individuals with developmental and intellectual disabilities. Today, it provides caregiving services to more than 16,000 clients and employs more than 16,000 caregivers. By putting people first, striving for excellence, and investing in purposeful innovation, 24 Hour Home Care redefines what it means to care. Learn more at www.24hrcares.com.  

WHO YOU ARE:

You are a passionate and performance-driven team player, eager to take on a key role in our company’s growth. You embody Team 24’s Care & Compete Principles and Competencies: 

 

In the spirit of Own(ing) It With Courage, we encourage you to check out our Glassdoor Page to learn more about 24 Hour Home Care and to leave a review about your experience: 24 Hour Home Care: Glassdoor Page

Sound interesting? Read on for more details! 

 

THE ROLE:

The Enrollment Coordinator is responsible for managing all potential employer of record (EOR) providers to be hired by 24 Hour Home Care, as well as all intern requirements through the Paid Internships Program (PIP). The EC will ensure all hiring requirements are met, including verification of employment eligibility, successful completion of nationwide background check, and CPR and First Aid certifications. This individual will also oversee all aspects of provider compliance as it relates to maintaining up-to-date job requirements. The EC will maintain frequent communication with Regional Center staff to ensure adequate funding for consumer services and to provide updates on services as needed.

• Manage onboarding provider applications and requirements.
• Daily follow-up with all applicants in the pipeline process.
• Verification of employment eligibility requirements and nationwide criminal background check Clearance.
• Accurately and consistently update Salesforce and Annkissam with candidates’ proper status throughout the entire hiring process.
• Process and clear files in the pipeline and match providers with appropriate Regional Center Consumers.
• Manage proper enrollment of interns in the Paid Internships Program including coordination with the Regional Center, worksite, and employment agency (if applicable).
• Assist in collecting and gathering required data and documents for annual Paid Internships Program (PIP) reporting to Regional Centers, as well as for annual Regional Center audits.
• Respond to consumer questions and concerns regarding services.
• Manage and maintain program preparation functions, including but not limited to proper documentation for services.
• Other duties and ad hoc projects as assigned.
• Owns reporting and dashboards for your role within the branch office.
• Ongoing compliance with up-to-date requirements (CPR/FA, maintaining files)

This position will be supporting both the Oxnard and Bakersfield office. The ideal candidate will be in Bakersfield area, coming into the Bakersfield office 1-2x a week as needed. 

 

WHAT YOU BRING TO THE TABLE:

• Must be fluent in Spanish
• 1-2+ years of customer service experience and
• Strong time management skills and ability to thrive in a fast-paced environment
• Analytical skills and high attention to detail
• Proficiency in Microsoft Office 
• Positive “Can Do” attitude
• Energetic self-starter
• Able to exercise discretion with confidential information
• Ability to stay organized with growing client list and keep up with multiple follow ups
• Time Management

 

WHAT WE BRING TO THE TABLE:

 

 

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