Principal Systems Engineer (Fire)

Company Description

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact. 
As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What We Offer:
Impact - The work you do here matters to millions. 
Growth - Philadelphia is growing, why not grow with it? 
Diversity & Inclusion - Find a career in a place where everyone belongs.
Benefits - We care about your well-being.

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission, and agency.
The Philadelphia Fire Department (PFD) provides fire protection and emergency medical services (EMS) to the City of Philadelphia. We are the largest fire department in Pennsylvania, with one of the busiest EMS divisions in the country.  Members of the Fire Department fight fires, provide emergency medical treatment, and rescue people from dangerous situations. Our engines, ladders, and ambulances are housed at 63 stations across the City.
 

Job Description

Under the management of the Office of Innovation & Technology (OIT), the Principal Systems Engineer will fill a key role in offering critical IT leadership and support for the Emergency Medical Services operations within the Philadelphia Fire Department. OIT is looking for a talented and motivated team player who welcomes challenges and takes pride in making a positive impact in the field of Public Safety and Technology in the sixth-largest city in the United States while enjoying the flexible work schedule, competitive benefits, and vibrant life in the City of Brotherly Love. 

Essential Functions
This principal leadership role will play an essential part in designing, configuring, testing, implementing, administering, and troubleshooting various mission-critical solutions including but not limited to Patient Care Solutions, Ambulance Transport Billing Solutions, Records Management Solutions, Personnel Accountability Systems, and Computer Aided Dispatch. This position will serve as lead liaison and coordinator managing the needs of both the Philadelphia Fire Department and the Office of Innovation Technology and directing or overseeing the technical work of various vendors involved in previously named solutions.
 
Primary Responsibilities:
•    Take a principal leadership role in forward‐looking strategic planning relating to Public Safety Infrastructure and associated technology, i.e., Mobile devices.
•    Conduct HIPAA security risk assessments to monitor administrative, physical, technical, and organizational safeguards.
•    Implement security controls based on the assessments to ensure HIPPA compliance.
•    Investigate security incidents where ePHI or PHI may have been compromised. 
•    Image and configure Mobile Device Terminals operated by Emergency Medical Services using HIPAA security requirements. 
•    Provide guidance on technical solutions and new security tools to help mitigate security vulnerabilities and automate repeatable tasks. 
•    Generate comprehensive reports including assessment-based findings, outcomes, and propositions for further system security enhancement.
•    Craft operational improvements using tools for automation, monitoring, and rapid deployment. 
•    Prepare and document standard op