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Manager, Revenue Operations - Go To Market

Henry Schein One
American Fork, United StatesRemotefull_timeVerifiedPosted 31 Mar 2026
💰 $130,000/yr($110,000/yr$130,000/yr)

About the role


***This position is Remote with in the United States*** 

Job Summary
The Manager, Revenue Operations, owns the design, execution, and optimization of end-to-end go-to- market (GTM) processes. Additionally, this position acts as the business process authority across Sales, Marketing, Customer Success, and Finance. Lead revenue tooling, forecasting, analytics, and sales support operations, with a focus on scalability, predictability, and efficiency. The Manager, Revenue Operations, also manages members of the Revenue Operations team and drives cross functional execution. 


What you will doGo-To-Market (GTM) Process & Operating Cadence 
  • Own end-to-end GTM process design from lead through close and expansion 
  • Define rules of engagement, lead routing, SLAs, and cross functional handoffs 
  • Support pipeline reviews, forecasting calls, QBRs, territory planning, and annual GTM planning 
  • Partner with BI/CRM teams (Salesforce, Domo) to translate business requirements into system workflows and reporting 
Revenue Intelligence & Deal Health 
  • Define leading indicators and deal with health signals by stage, segment, and rep 
  • Establish stage exit criteria, conversion benchmarks, and pipeline quality standards 
  • Partner with Sales leadership on playbooks and interventions for deal risk and opportunity 
  • Analyze win/loss, deal velocity, and pipeline trends; deliver actionable insights to leadership
Sales Support & Case Management 
  • Own sales support operations and case management model 
  • Redesign support workflows to improve resolution time, scalability, and rep experience 
  • Define escalation paths, SLAs, and performance metrics 
  • Partner cross functionally to eliminate recurring issues at the source
Sales Tools Ownership 
  • Own administration and adoption of:  
  • Sales engagement tools (Groove, Salesloft, or equivalent) 
  • Revenue forecasting platform (Clari or equivalent) 
  • Dialer platforms 
  • Configure workflows, governance, reporting, and performance analysis 
  • Evaluate, recommend, and onboard new GTM tools 
  • Ensure clean integration and data integrity with Salesforce and BI systems
Forecasting, Analytics & Reporting 
  • Own revenue forecasting process and accuracy 
  • Define and prioritize GTM dashboards and reporting 
  • Monitor pipeline coverage, conversion rates, cycle time, rep productivity, and support performance 
  • Act on financial information that contributes to business profitability 
  • Build capacity and scenario models for headcount and growth planning 

People Leadership & Enablement 
  • Manage and develop Revenue Operations team members 
  • Partner with Sales Enablement on training, documentation, and playbooks 
  • Act as a trusted advisor to Sales and CS leadership 
  • Identify patterns, streamline revenue workflows and lead teams to map and optimize end-to-end revenue workflows to improve system efficiency and scalability
  • Lead virtual team(s) to achieve company goals in creative and effective ways 
  • Own preparation of recurring leadership and sales communications (QBRs, pipeline reviews, exec updates) 
  • Attract, retain, motivate, develop and mentor team members for high performance 
  • Communicate effectively with senior management 
  • Manage eff

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Company

Henry Schein One

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