Job Description Summary

Department - Transportation

Job Description

Job Type: Classified

Job Classification: 5165 - Business Intelligence Analyst III

Salary Grade: 17

Pay Range

Hiring Range: $83,408 - $100,089 Annually 

Pay Range: $83,408 - $116,771 Annually 

Range Explanation: 

• Hiring Range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

• Pay Range is the entire compensation range for the position.

Pima County's Department of Transportation is looking for a skilled, motivated professional to join their Mobility, Innovation & Technology Division (MIT) in the Analytics section. The team is responsible for implementing & managing the technology & application needs of the department from a functional & analytical perspective. The MIT division supports the department in diverse ways such as reporting through web applications, process automation, system integrations and data maintenance for improved accuracy. The ideal candidate will demonstrate the ability to prioritize tasks and meet deadlines while emphasizing accuracy and attention to detail. We are looking for a self-motivated, enthusiastic, dependable, innovative contributor with a positive attitude to join our team.

THIS POSITION IS NOT REMOTE

Essential Functions:

As defined under the Americans with Disabilities Act, this classification may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Work assignments may vary depending on the department’s need and will be communicated to the applicant or incumbent by the supervisor.

• Leads complex projects developing and implementing solutions to process and systems-related issues affecting multiple departments and cross-functional platforms;

• Evaluates the business objectives of multiple departments to determine business process and cross-functional system solutions for complex projects;

• Oversees the creation of complex process models that include flow charts, user interface mockups, prototypes, database definitions and test acceptance conditions to ensure a clear understanding of business needs and project objectives across affected departments;

• Develops and delivers clear and concise oral and written communications and technical documentation related to business processes and solutions for stakeholders, department managers, county management or elected officials;

• Develops business case and cost/benefit analysis for proposed solutions affecting multiple user departments;

• Works with technical team leadership and department heads to determine priorities among departments, scope of projects and deadlines, monitors and reports on project progress to department and elected officials;

• Executes project management techniques (Agile, Waterfall, etc.) to ensure efficient and effective delivery of technical solutions for multiple departments and/or elected officials;

• Effectively negotiates for viable solutions to technical, process and priority conflict resolution;

• May supervise staff and lead project teams.

Minimum Qualifications:

Eight (8) years of experience in business process analysis or computer hardware, software or database development, maintenance or testing.

(Relevant education from an accredited college or university may be substituted.)

OR:

Three (3) years of experience in a Pima County Business Systems Analyst II or related classification as determined by the department head at the time of recruitment.

Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application. 
 

Preferred Qualifications: (Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.):

• Minimum five (5) years professional experience understanding and analyzing business processes with the goal of making recommendations to maximize and prioritize efficiencies.

• Minimum four (4) years professional experience with customer service in a fun