Senior Manager, People Operations

Who We Are

Settle is on a mission to make buying inventory super easy. Since the company’s inception in 2019, we’ve been building a cashflow management platform that allows founders and small business owners to more easily manage their company’s financial health with a mix of accounts payable and flexible financing tools. We already work with some amazing brands that you probably know and love, like Branch Furniture, Olipop, Truvani, Starface, and Ghia.

Check us out in On Deck's Top Companies of 2023, Forbes' Next Billion-Dollar Startups, Techcrunch and this Kleiner blog post.

About the role:

We are looking for a Senior Manager of People Operations to lead our HR team as we enter our next phase of growth. Reporting to the Chief Operating Officer, you will be responsible for developing and executing the strategy for our HR processes and programs. You will oversee the entire employee lifecycle, including onboarding, benefits administration, compliance, performance management, employee engagement, learning and development, and offboarding.

What you’ll do:

• Alongside the COO, act as a trusted advisor and coach to leadership, managers, and employees on HR-related issues.
• Lead and manage the HR function, setting strategic direction for Settle’s people initiatives.
• Oversee global payroll, benefits, and HR-related compliance activities.
• Develop and manage the HR roadmap, including the administration of people programs and policies such as leaves, benefits, compensation, headcount planning, and the employee handbook.
• Continuously improve the employee onboarding process for new hires.
• Work closely with the finance team to ensure timely and accurate employee payments, while partnering with the legal team to ensure compliance with federal, state, and local employment laws.
• Design and implement comprehensive learning and development programs to enhance employee skills and career growth.
• Serve as the employee point of contact for day-to-day HR needs.
• Develop employee career paths and lead the biannual performance review process.
• Manage employee engagement surveys and action planning.
• Own employee recognition programs and engagement initiatives promoting the company’s values and culture.
• Manage our HRIS and other HR tools via Rippling, ensuring they are utilized effectively to streamline processes and enhance the employee experience.
• Manage and oversee our internal Recruiter.

What you’ll need:

• 5–7 years of experience in People Operations/HR, ideally within a high-growth B2B fintech or startup environment.
• 5+ years of hands-on people management experience.
• Proven experience in establishing HR infrastructure in a startup setting.
• Strong customer service mindset with the ability to handle situations professionally and empathetically.
• Capable of strategic thinking while effectively managing day-to-day HR administrative tasks.

Nice to have:

• Experience managing Rippling HR software.
• Proven ability to work in a remote environment.
• Global HR experience with an understanding of diverse workforces and international employment practices.
• Able to work PT hours.

Compensation:

This role has an annual starting salary range of $150,000-170,000 + equity + benefits. Actual compensation is influenced by a wide array of factors including but not limited to your individual skills and experience.

Benefits & perks that we offer:

• Unlimited PTO
• Flexible and remote work culture
• Competitive compensation and equity
• Health, dental, and vision c