Job Description Summary

Job Description

We are the makers of possible  

The BD Diagnostic Solutions business is a market leader in microbiology and molecular testing focused on Blood Infection, Sexual Health and Respiratory illness. Our products are designed to improve workflow efficiency, increase safety and accuracy and improve patient outcomes.

The Sr. Director of Commercial Integration is responsible for leading sales operations strategies for the Diagnostic Solutions commercial organization. These sales operations strategies include but are not limited to pricing, contract compliance, order processing efficiency, data analytics and data management. She/he will work across the US DS organization to ensure prioritization and alignment of critical business initiatives which enable the commercial team to deliver revenue and margin results.  The Sr. Director of Commercial Operations provides strong leadership, builds cross functional collaborative relationship and has a process improvement mindset. This role reports directly to the US VP/GM DS and will be a member of the DS US Region Leadership Team.  

RESPONSIBILITIES: 

• Provides leadership and expert counsel in establishing and implementing standards, guidelines, metrics and best practices for the development and deployment of commercial enabling solutions. 

• Ownership, responsibility and accountability for building a cross-platform pricing approval and contract compliance process to maximize discipline and GP  inflationary pricing strategy. 

• Ownership of key performance indicators that includes developing and implementing countermeasure and sustainment initiatives to deliver of business imperatives. 

• Maximize collaboration and alignment with US Region centralized resources, enabling efficiencies, and ensuring consistency with business practices across the organization. 

• Lead and champion the creation of metrics and create a clear and single source of analytics tools/reports to inform decision-making and strategy across the business. 

• Lead the development and on-going inspection of  funnel execution in SFDC.  

• Generate and maintain GPO Performance Report to include incremental growth/loss, GP by GPO and price gain/loss metrics. 

• Form relationships with internal partners (Sales, Marketing, Business Solutions, Clinical Solutions, Service, WW DS BU) that lead to the highest levels of collaboration, effectiveness, and insight. 

• Understands emerging healthcare industry trends, assess their potential impact on commercial operations strategies, presents to executive leadership on plan to address and implements approved and aligned strategy. 

• Assesses the current processes between marketing operations and finance analytics to make a recommendation on roles and responsibilities across functions in alignment with the commercial integration strategy. 

• Establish a team of commercial integration managers and data analysts supporting the needs of DS. 

• Promote improved methods to get the work done and implement best practices 

• Lead/support other critical initiatives as defined by the US VP/GM of Commercial  

REQUIRED KNOWLEDGE/SKILLS, EXPERIENCE AND EDUCATION 

• Minimum 10+ years of experience working in the medical or technology industry. 

• Shown ability to independently lead multiple deliverables and shifting priorities. 

• Proven ability to collaborate effectively with leaders and key influencers, build credibility and challenge partners to drive initiatives and deliver high-impact solutions to meet business needs. 

• Previous working experience with general management and P&L responsibility in a domestic or regional business leadership role 

• Proven ability to establish goals, set clear expectations, prioritize activities and follow-through with timely execution of objectives with cross-functional teams. 

• Strong communication/presentation, listening/assessment, and problem-solving skills. 

• Excellent organizational skills and attention to detail; project management skills preferred. 

• Proficient in the use of technology including PowerBI, SFDC, MS Excel, MS Word, MS PowerPoint, Outlook, Workday

• Ability to mine and analyze large amounts of data and extract the core insights to tell the story. 

• Prior Sales, Marketing, or other commercial leadership experience 

• Strong analytical skills