Supply Chain Management Specialist FT-Greenbriar

Overview

At Houston Methodist, the Supply Chain Applications Specialist position is responsible for tactical support for material management specific software packages and/or databases. This position's support includes serving as the primary point of contact for database functions such as data entry, data maintenance and maintenance with information technology (IT) and vendors. Systems the Supply Chain Applications Specialist position supports include the enterprise resource planning (ERP) system, inventory management systems, contract and procurement system.

Houston Methodist Standard

PATIENT AGE GROUP(S) AND POPULATION(S) SERVEDRefer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth, dignity, and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

Responsibilities

PEOPLE ESSENTIAL FUNCTIONS

• Communicates in an active, positive, effective manner with all team members, staff throughout the organization and vendors

• Contributes to teamwork by consistently offering assistance and responding in a positive, timely manner to requests for assistance

• Liaises with IT and business stakeholders to support and maintain Supply Chain systems as appropriate

SERVICE ESSENTIAL FUNCTIONS

• Serves as the primary point of contact for database functions such as data entry, data maintenance (i.e. batch upgrades), coordinates software updates and maintenance with IT or software vendor

• Creates reports as requested or works with IT/software vendor(s) to create requested reports

• Supports upgrade implementations and upgrades including testing and audit processes. Makes changes and corrections as needed and communicates to stakeholders

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Identifies technical problems or program enhancements and coordinates with IT or software vendor

• Tests software upgrades and communicates upgrades to users

• Contributes to development of effective business decisions through clear, concise communication and reporting using data to support conclusions

• Provides input and recommendations, process improvements and customer service approaches

FINANCE ESSENTIAL FUNCTIONS

• Seeks out opportunities to increase efficiency and productivity for self and department

• Supports team goals and metrics through efficient, timely issue resolution of assignments

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Anticipates client needs and communicates to department leadership for solution development

• Generates innovative solutions in partnership with customers, vendors and department

• Proactively manages own professional development. Completes My Development Plan (MDP)

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

Qualifications

EDUCATION

• Bachelor's degree business, information technology or related field. In lieu of Bachelor's degree, an additional four years' experience in addition to the minimum experience required below

WORK EXPERIENCE

• One year of experience in soft