Director Case Management & Social Services Adult

Position Title:

Director Case Management & Social Services Adult

Department:

OUHP Population Health

Job Description:

General Description:

Under minimal direction, plans, implements and directs the Case Management Department.

Essential Responsibilities:

Responsibilities listed in this section are core to the position.  Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position. 

• Directs and supervises case management, social services, and revenue integrity personnel.
• Promotes quality, cost effective care through management of access-to-care in the Emergency Department, progression of care, barriers to delivery of care, and transition to lower level of care or discharge back to the community.
• Utilizes extensive and creative planning and resource identification to enhance discharge planning for patients with limited financial and supportive resources.
• Directs the implementation of utilization management and regulatory compliance.
• Promotes evidence based care through physician partnership.
• Advocates for patient/family to meet their social and emotional needs as they impinge on their medical condition, treatment, recovery, and safe transition from one care environment to another. 
• Provides crucial services to children who are suspected victims of child abuse through the Child Protection Team.
• Educates the health care team on resources, regulatory compliance, and financial issues.
• Demonstrates quality and financial outcomes for the department.

General Responsibilities:

• Performs other duties as assigned

Minimum Qualifications:

Education: Bachelor’s Degree in applicable field required.

• Nursing Candidates: Bachelor of Science in Nursing (BSN) from an accredited school of nursing required with an education plan to obtain a Master of Science in Nursing (MSN) within five years. 
• Social Worker Candidates: Master of Social Work (MSW) required.

Experience: 5 to 7 years of progressive leadership experience required with at least 4 years of professional work experience in case management.

License(s)/Certification(s)/Registration(s):

• Nursing Candidates: Current RN License issued by the Oklahoma State Board of Nursing, or a current multistate compact RN License (eNLC) required.
• Social Worker Candidates: Current Licensed Clinical Social Worker (LCSW) from the Oklahoma State Board of Licensed Social Workers required.

Knowledge, Skills and Abilities:  

• Knowledge of nursing practices and procedures.
• Knowledge of the principles and practices of social and psychological casework.  
• Must be knowledgeable about resources available in the community for use by patients, families and the health care team that would facilitate in the recovery of the patient. 
• Requires knowledge of third party payer issues concerning reimbursement and regulatory perimeters. 
• Must be able to explain technical and complex information in such a way that patients and family can understand. 
• Strong interpersonal skills that facilitate the gathering of information necessary for assessing the patient’s needs and the range of treatment and care necessary.
• Strong clinical assessment skills. 
• Analytical skills sufficiently strong to interpret situations and determine the appropriate course of action.

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OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.