Functional Consultant (Business Analyst/No Code App Development)

Job Type Full-time Description

Reports to: Professional Services Manager

Location: 100% Remote

Compensation: $80,000 - $120,000 Base salary commensurate with experience. This role is eligible for the company’s commission plan.

Who we are:

 System Automation (SA) is a software vendor focused on providing systems that support government regulatory management operations.
 

Founded in the District of Columbia in 1968 and originally contracted to develop and support the US Army recruiting system (contract held for 42 years), SA has since become an industry leader in designing, developing, implementing, and maintaining comprehensive information management applications for government regulatory agencies across the country. Our licensure experience began in 1994 providing a solution for a Maryland State Licensing Board and has since evolved to support many regulatory needs, including licensing, permitting, enforcement, inspections, investigations, case management, online payments, public verification, robust reporting, online self-service for applicants and license seekers, and paperless regulatory operations.
 

For over three decades, SA has built a solid track record of demonstrable success delivering SaaS licensure and compliance solutions to government regulatory agencies. SA is currently supporting state government agencies, licensing boards, and other regulatory operations in 22 states for nearly 800 different professions, occupations, and industries.
 

With SA’s current launch of Evoke, the only cloud-native, low-code application platform purposely designed for regulatory management infusing SA’s decades of professional licensing expertise, it’s an exciting time for growth!

We will consider qualified candidates to work fully remote (must reside in the U.S. only).

Position Summary

Responsible for gathering and analyzing client requirements and performing system configuration to build applications using our SaaS low-code application platform builder to meet client needs. This role will be crucial in identifying and documenting business requirements, analyzing processes, and performing configuration to build solutions that enable us to achieve our goals efficiently. A typical day of a Solution Consultant involves meeting with clients, facilitating workshops to develop an understanding their business and its challenges, functionally outlining a solution to the identified requirements, and then leveraging a set of low-code platform building blocks to build a solution to meet the client’s needs.

To succeed in this position, you must have an analytical and technical way of thinking, be able to explain concepts to technical and non-technical stakeholders, and enjoy expanding your skillset as new technology presents itself to continue to deliver better results to the organization and our clients. This role combines the nature of performing high amounts of configuration in our platform, including “point and click” creation of new workflows, data objects, actions, and pages.

Requirements

Key Responsibilities

• Lead requirements analysis by collaborating with client stakeholders, leading workshops to understand their business needs, identifying and documenting requirements, and collaborating with solution developers to translate business requirements into well-architected solutions
• Develop detailed technical solution documentation in support of client business objectives, including process flowcharts, diagrams, user guides, etc.
• Participate in and/or lead technical design sessions with solution developers
• Create, update, configure, and maintain business applications with our low code application platform
• Ensure all production changes are made in accordance with lifecycle methodology, version control, appropriate testing, and risk guidelines
• Stay informed of new technologies and be aware of new platform capabilities, industry standards, and best practices
• Conduct working sessions with clients to facilitate feedback; resolve technical issues during client review and testing
• Lead end user and administrator training sessions
• Facilitate User Acceptance Testing, providing guidance to end users and resolving reported issues
• Troubleshoot and debug system errors and implement solutions to resolve them
• Ability to travel domestically as needed up to 10%
• Other tasks and responsibilities as assigned

Qualifications:

Required

• Demonstrated experience leading requirements analysis activities, including documenting functional requi