Director, Business Applications

About Us

At Cast & Crew, we’ve empowered creativity and supported the global entertainment industry for decades. Together with our family of brands - Backstage, CAPS, Checks & Balances, Final Draft, Media Services, Sargent-Disc, and The TEAM Companies – we operate as a combined entertainment technology and services provider offering industry standard screenwriting accounting software, digital payroll products, data & reporting, and a host of creative tools.  The industry continues to move faster than ever, and the need for our expertise, our technology, and our people has never been greater.  We are a production’s best ally every step of the way. #OneCastOneCrew

The Director of Business Applications leads the strategy, delivery, and lifecycle management of enterprise business systems across Sales, Marketing, Finance, HR, Operations, and Support. This role sits within IT and owns a portfolio that includes (but isn’t limited to) CRM (Salesforce, HubSpot), ERP/Financials (e.g., Oracle E-Business Suite), HCM (Workday and other line-of-business applications. You’ll partner with functional leaders to shape the roadmap, run a high-performing applications team, and ensure secure, scalable, reliable platforms.

Responsibilities

 

Portfolio & Roadmap Ownership

• Define the multi-year application strategy aligned to company objectives; maintain a living 12–18-month roadmap.

• Prioritize initiatives via clear business cases, ROI, and capacity planning.

 

Strategic Leadership

• Define and execute the enterprise applications strategy aligned with business objectives and digital transformation goals.

• Develop multi-year roadmaps for application modernization, cloud migration, and process automation.

• Evaluate emerging technologies and trends to drive innovation and competitive advantage.

 

Application Management (Reliability & Support)

• Lead implementation, maintenance, and continuous improvement of enterprise systems including Oracle, Salesforce, Workday, and financial applications, CRM, Finance/ERP, and other enterprise systems

• Ensure high availability, scalability, and performance of all business applications.

• Oversee application lifecycle management including upgrades, patching, and decommissioning.

• Meet or exceed SLAs for availability, incident response, and request fulfillment.

• Build a tiered support model, knowledge base, and training programs to drive adoption.

 

AI Roadmap

• Design and lead the execution of a strategic roadmap for integrating Artificial Intelligence (AI) across enterprise applications—including ERP, CRM, HR, and financial systems.

• Identify high-impact use cases, align with business goals, and deploy AI-driven solutions that enhance operational efficiency, decision-making, and customer experience.

• Collaborate with cross-functional stakeholders to ensure AI initiatives deliver measurable value, such as cost savings, productivity gains, and improved service outcomes.

 

Business Partnership

• Collaborate with cross-functional business leaders to gather requirements, prioritize initiatives, and deliver solutions that enhance operational efficiency.

• Translate business needs into technical requirements and ensure successful delivery through agile or waterfall methodologies.

• Serve as a trusted advisor to executive stakeholders on technology investments and ROI.

 

Team & Vendor Management

• Build, lead, and mentor a high-performing team of application analysts, administrators, developers, and project managers.

• Manage vendor relationships for SaaS and on-premises applications, including contract negotiation, renewals, and performance reviews.

• Coordinate with external consultants and system integrators for large-scale implementations and upgrades.

 

Governance & Compliance

• Partner with Information Security, Legal, and Compliance teams to ensure adherence to regulatory requirements (e.g., SOC 2, GDPR).

• Implement robust access control, data governance, and audit mechanisms across all platforms.

• Maintain documentation and training programs to support user adoption and compliance.

 

Stakeholder & Product Management

• Serve as product owner for enterprise platforms (Salesforce, HubSpot, Oracle EBS, W