Patient Access Rep

Description

SUMMARY: Provides customers with courteous customer service in person and on the phone. Accurately enters data into computer. 

DUTIES AND RESPONSIBILITIES:

· Welcomes patients into the practice

· Handles registration by entering patient demographics

· Verifies patient insurance and collect copays

· Data Entry to ensure accurate patient billing

· Scanning patient information into EMR

· Clear understanding of insurance plans to ensure proper appointment scheduling

· Operate standard office equipment such as calculators, computers, copiers, scanners, and facsimile equipment

· Ability to work in a fast pace environment with 10 Physicians, 1 PA-C, and 1 NP 

· Adhere to company dress and appearance requirements

· Performs other related duties as assigned by management.

Requirements

· At least 2 years of medical experience, preferred

· At least 2 years of previous experience in customer service role

· Knowledge of Practice management system, preferred

· Experience using EMR systems, preferred

· Multi-Tasking skills, required

· Strong communication and customer service skills necessary

· Excellent written and oral communication skills