Clinical Pharmacist-Population Health

JOB SUMMARY:

The population health clinical pharmacist manager will provide innovative pharmacy services to patients served by MAHEC’s value-based care arrangements. Specifically, the clinical pharmacist will assist interdisciplinary teams in improving quality metrics, preventing inpatient admissions or readmissions, and decreasing unnecessary utilization costs. The clinical pharmacist shall serve as a resource for healthcare providers and staff. The population health clinical pharmacist manager will supervise team of population health technicians and their organizational workflows. A clinical practice may be maintained at an outpatient clinic. The position may precepting pharmacy students and pharmacy residents.

SPECIFIC RESPONSIBILITIES:

• Participates in clinic and care management activities to provide clinical pharmacy services and oversight for safe use of medication. This may include prescribing and monitoring of medications within the scope of practice designed collaboratively with physician colleagues. This may include, but is not limited to:
  • Completes/Reviews medication reconciliation.
  • Provides medication counseling.
  • Prescribes and adjusts medications as permitted through collaborative practice agreement.
  • Screens for drug interactions, therapeutic duplications, omissions, etc.
  • Monitors patients for therapeutic and/or adverse response to medication
  • Coordinates patient care with other outpatient or inpatient teams.
  • Ensures continuity of care and access with all medications.
  • Documents the care provided in patients’ records.
  • Participates in multidisciplinary reviews of patients’ progress, when applicable.
  • Serves as resource to population health division, care managers, and other healthcare professionals to provide medication reviews and to assist in accurate completion of medication reconciliation activities.
  • Refers patients to patient assistance programs, or other resources to navigate medication access issues, as needed.
  • Proactively assesses and encourages appropriate medication adherence.
  • May provide discharge counseling and education for select high-risk patients, either face-to-face or telephonically.
  • Provides both direct patient care and virtual services to patients as determined based on oversight from applicable clinic, PHMO, and/or pharmacy leadership
• Provides oversight of cost-effective use of medications and treatments. This includes risk reduction and correct utilization of resources to optimize care.
• Participates in developing guidelines, algorithms, and care pathways to improve the care and safety of patients.
• Oversight of the refill program and pharmacy technician team, including the Medication Assistance Program (MAP).
• Participates in MAHEC committees and initiatives related to population health, transitions of care, and/or pharmacy practice.
• Identifies problems and confers with the Administrative Director concerning unusual situations or staff performance issues.
• Teaches in MAHEC programs including residency didactics, student and resident seminars, and continuing education programs.
• Instruct, supervise and evaluate pharmacy residents and students during inpatient medicine experiences.
• Participates in MAHEC committees and teams as required.
• Participates in appropriate national, state, and local professional organizations.
• Participates in scholarly activities such as poster presentations, student and resident projects, and publishing.
• Serves as a resource for health care providers, lay groups, and learners in Western North Carolina on pharmacotherapy issues.

This role description is a general description of the essential job functions.  It is not intended to describe all the duties the Population Health Clinical Pharmacist may perform.

KEY COMPETENCIES:

• Communication Skills

Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient’s family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and difficult situations, to ultimately provide the best care possible to our patients and their families.

• Decision Making

Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills, critical thinking skills, confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed