IT Business Process Specialist, Principal

Requisition ID # 159470 

Job Category: Business Operations / Strategy 

Job Level: Manager/Principal

Business Unit: Information Technology

Work Type: Hybrid

Job Location: Oakland

 

 

Department Overview

Information Systems Technology Services is a unified organization comprised of various departments which collaborate effectively in order to deliver high quality technology solutions.

 

Position Summary

Provides internal business expertise in process improvement and standards management. Plans, performs and implements process improvement and standards management initiatives. Diagrams and evaluates existing processes. Organizes leads, coordinates and facilitates cross-functional project teams. Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities.

 

This position is hybrid, working from your remote office and the Oakland General Office or San Ramon Valley Conference Center two days a week.

 

 

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. Although we estimate the successful candidate hired into this role will be placed between the entry point and the middle of the range, the decision will be made on a case-by-case basis related to these factors.​ This job is also eligible to participate in PG&E’s discretionary incentive compensation programs.  

 

A reasonable salary range is:​

 

Bay Area Minimum:      $136,000

Bay Area Maximum:     $232,000

 

 

Job Responsibilities

 

• Develops and maintains productive client, staff, and leadership relationships and provides business process improvements recommendations; provides thought leadership and consultation on process and standards issues with other organizations such as audit, compliance, and/or change management; facilitates working sessions related to business process standards; researches and recommends process improvement industry best practices. Works directly with senior leaders to improve business processes
• IT Process and Standards Management  Leads Assignments are broad and highly complex and impact multiple in-flight initiatives, have major associated risks with high visibility, and can be sensitive or widely varied requiring expert judgment in applying and adapting techniques.
• Responsible for actively resolving the most complex technology needs of the business unit with a focus on the analysis of processes-dissecting problems and suggesting solutions. Creates and recommends process and standards plans for projects, or modifying existing plans. Develops, communicates, and enforces process and standards policies and procedures; helps to create technical change management processes and documentation; assists the business to mature its processes; identifies and analyzes root causes using supporting tools
• Responsible for developing and implementing enterprise standards and processes; manages and coordinates highly complex process and standards solutions for internal clients. Participates in continuous review and update to ensure that processes meet changing business unit conditions. Influences and facilities the optimization of business unit performance. Identifies processes for improvement, documents existing processes, identifies and analyzes gaps between current processes and the desired state, designs new processes, develops process performance measures and plans the transition to a new process.
• The work product has significant impact (financial, public perception, operational legal) on PG&E incumbent and the team represent PG&E's interest in a project with clearly "high stakes" under general guidance.
• This is a principal level position whereby the incumbent acts as a senior authority in their functional area for large multi-project programs or departments. Incumbent is highly skilled in industry best practice and contributes to development