Partnership Director - Alliances, Channel and Ecosystem

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Job Description
 

Sprinklr is seeking a Partnership Director to support and grow strategic technology partnerships within our global Alliance & Channel Ecosystem. Reporting to the Vice President of Technology Alliances, this role will focus on managing key partner relationships, driving joint go-to-market initiatives, and contributing to partner-sourced revenue growth. The ideal candidate brings a strong background in partnerships and sales, with the ability to collaborate cross-functionally and execute strategic programs.

Key Responsibilities:

• Manage Strategic Partner Relationships: Build and maintain strong working relationships with key technology partners. Act as a primary point of contact, ensuring alignment on goals, initiatives, and execution plans.
• Support Go-to-Market Execution: Collaborate with partners and internal teams (sales, marketing, product) to launch joint offerings, campaigns, and enablement programs. Help define and implement processes that drive efficiency and impact.
• Drive Partner-Sourced Revenue: Work with partners and Sprinklr sales teams to identify and qualify opportunities. Support pipeline development and help accelerate deal progression through joint engagement strategies.
• Contribute to Program Innovation: Identify market trends and customer needs that can be addressed through partnerships. Support the development of new joint solutions and offerings that differentiate Sprinklr in the market.
• Operational Excellence: Track partner performance, manage reporting, and ensure consistent communication across stakeholders. Help refine internal workflows and partner engagement models.

Skills & Experience:

• 8–12 years of experience in partnerships, business development, or channel sales, ideally in the SaaS or enterprise technology space
• Proven ability to manage partner relationships and drive joint business outcomes
• Strong understanding of go-to-market strategies and cross-functional collaboration
• Excellent communication and presentation skills, with experience engaging senior stakeholders
• Analytical mindset with experience in pipeline tracking, forecasting, and performance reporting
• Experience working in a global environment is a plus

Please note: We are unable to consider applicants who require visa sponsorship or work authorization support for this role. Candidates must have current and unrestricted work authorization in the country where the role is based.

Why You'll Love Sprinklr:

We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.

For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.

We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
 

We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
 

We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite