Referral Center Assistant

Care Dimensions has a truly meaningful purpose – to provide compassionate care to our patients who are faced with an advanced or end-of-life illness.  Since 1978, Care Dimensions has been a driving force in expanding access to hospice and palliative care in Massachusetts.  At Care Dimensions, we invest in people who take pride in caring and supporting.  We support and strengthen our people with extensive training, teamwork and technology.  Our values are embedded in our work, each and every day:  Compassion, Excellence, Collaboration, Integrity, Responsiveness, Innovation.  As part of the Care Dimensions team, you’ll gain the support and inspiration for a career you’ll find meaningful every day.

Temporary 

Every other weekend 

Summary:

The Referral Center Assistant, working under the direction of the Referral Center Manager, ensures that patient referrals and admissions to Care Dimensions are handled appropriately and expeditiously and that all transactions are appropriately documented.

Responsible for verifying insurance benefits and coverage, data entry of prospective and admitted patients, completion and distribution of intake paperwork, handling all intake calls.

What you'll Bring:

• High school diploma required, Associates Degree preferred.
• Minimum one (1) to three (3) years’ work experience in a health care or medical office environment.
• Proficiency in MS Office/Excel/PowerPoint/Outlook and healthcare specific systems and databases required.
• Professional and pleasant telephone manner.
• Ability to handle confidential information with integrity and maturity.
• Ability to communicate effectively with co-workers and the public, personally and by telephone.

The Pay Range listed is the anticipated hiring range of this position.  Precise pay rates are determined through consideration of one or more of the following:  education, training, relevant experience and work location.  There are some cases in which the pay rate could exceed the range listed on this job post.  Care Dimensions also offers a comprehensive benefits package – including employer-sponsored health insurance, paid time-off, tuition reimbursement, student loan paydown, supplemental insurance options and more – which adds to the company’s generous total rewards package.    

Pay Range$25—$25 USD

Benefits are offered to employees that are scheduled to work 20+ hours/week, which include a generous earned time (vacation days) program, tuition reimbursement, scholarship programs, student loan paydown program, two retirement plans, in addition to medical/dental/vision/life/disability insurance, and so much more!

Care Dimensions is an Equal Opportunity Employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Applicants needing a reasonable accommodation during any part of the interview process may request one.