Director, Property Tax Commercial (HYBRID)

Why Ryan?

• Hybrid Work Options

• Award-Winning Culture

• Generous Personal Time Off (PTO) Benefits

• 14-Weeks of 100% Paid Leave for New Parents (Adoption Included)

• Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement

• Benefits Eligibility Effective Day One

• 401K with Employer Match

• Tuition Reimbursement After One Year of Service

• Fertility Assistance Program

• Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service

The Property Tax Director ("Director") oversees Sr. Managers/Managers to provide property tax consulting and appeal services for assigned clients. The Director actively pursues new client opportunities and maintains existing client relationships. This includes enforcing policies, standards and guidelines, researching tax issues, overseeing valuations of real property, negotiating settlements related to assessment reduction, and the preparation and presentation of assessment appeals and supporting litigation. The Director is responsible for creating positive team member experiences, which lead to excellent client service and drive revenue and profit for the Firm.

The ideal candidate will have analytical and problem-solving skills, coupled with strong people skills. Successful Ryan team members embrace and live Ryan’s values of Pursue Excellence, Wired to Win, Generosity Matters, Build Trust and Integrity Always and will embody and demonstrate accountability.

*This is a hybrid role and employee will be expected to work on-site 4 days/week (potentially more during the busy season) to provide leadership to the team staff .*

Duties and responsibilities, as they align to Ryan’s Key Results

People:

• Create a positive team member experience.

Client:

• Manages and monitors all aspects of the annual property tax cycle for assigned real property portfolios.

Value:

• Demonstrates superior knowledge in assessment review, valuation and industry expertise.
• Schedules, coordinates and leads all status calls/client presentations and consistently updates them on recent appeal activities and status of engagements.
• Attends hearings, settlement conferences, and negotiations, through settlement.
• Reviews and manages client contract terms, scope of services and fees.
• Manages client billing and ensures timely collection of receivables (less than 90 days).
• Demonstrates ownership of individual engagements/clients.
• Actively involved in business development of new clients, maintaining existing clients, and focusing on cross-selling efforts.
• Supervises and provides guidance to team and acts as mentor to new Managers.
• Ensures team compliance with Firm policies, practice guidelines, and standards.
• Gives timely performance feedback to team members and addresses, documents, and escalates performance issues.
• Ensures workload is property distributed among team members and holds team members accountable for completion of assigned projects.
• Builds eminence by leading internal training and speaking at external events and writing articles.
• Participates actively in professional organizations.
• Performs other duties as assigned.

Education and Experience:

• University Degree, College Diploma, or equivalent in Accounting, Finance, Business Administration, Economics, Real Estate, Business Management or other degree with MBA, MST or JD required.
• Minimum of ten  years property tax related experience required.  
• Demonstrated leadership, problem solving, and strong verbal and written communication skills.
• Ability to prioritize tasks, work on multiple assignments, and manage ambiguity.
• Ability to work both independently and as part of a team with professionals at all levels.

Computer Skills:

To perform this job successfully, an individual must have intermediate knowledge of Microsoft® Word, Excel, PowerPoint, Outlook, and Internet navigation and research.

Certificates and Licenses:

Valid driver’s license required. Director should maintain professional designations such as Certified Member of the Institute (CMI), and Certified Commercial Investment Member (CCIM), or equivalent, and keep active in professional organizations on a local and national level.

Supervisory Responsibilities:

This position directly supervises employees in the Property Tax practice and carries out supervisory responsibilities in accordance with the Firm's policies and applicable laws.

Travel:

This position will require ~ 10% regional travel to site visits and h