Software Engineering Director - Elavon POS

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.   We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One. 

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. 

Job Description

Key Responsibilities

• Lead the technology strategy, architecture vision, and engineering roadmap for the next-generation Elavon Point of Sale (POS) platform. 

• Drive modernization of POS products and platforms, delivering scalable, cloud-native, API-first solutions that enhance merchant experiences. 

• Lead global engineering teams responsible for application development, platform engineering, integrations, and production operations.

• Establish and scale engineering best practices including DevSecOps, CI/CD, SRE, observability, automation, and quality engineering.

• Champion AI-first software engineering, leveraging AI-assisted development, testing, automation, and operational intelligence to improve productivity and speed-to-market. 

• Own platform reliability, resiliency, security, performance, incident management, disaster recovery, and operational excellence.

• Partner with Product, Business, Risk, Operations, and Executive Leadership to define priorities, align investments, and drive measurable business outcomes.

• Lead cloud transformation initiatives utilizing modern architectures, microservices, and enterprise technology standards that support future growth.

• Build, coach, and retain high-performing engineering leaders and teams while fostering a culture of innovation, accountability, inclusion, and continuous learning.

• Establish engineering KPIs, workforce plans, vendor strategies, and governance frameworks while influencing enterprise technology direction and investment decisions.

Basic Qualifications
- Bachelor's degree, or equivalent work experience
- 12 or more years of relevant software engineering experience
- Eight or more years of experience leading multiple software engineering teams

Preferred Skills/Experience

• Experience with Point of Sale (POS), Merchant Acquiring, Payments, FinTech, or Digital Commerce platform experience

• Software Engineering Leadership with experience managing large, global engineering organizations

• AWS Cloud Architecture, cloud modernization, and large-scale digital transformation initiatives

• Microservices, Distributed Systems, API-First Design, and Event-Driven Architectures

• DevSecOps, CI/CD, Tes