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Job Details

The Sr. Director is the primary relationship manager supporting grantee and non-grantee covered entities and serves as a consultant to internal teams within Cencora who are responsible for executing the Enterprise-wide 340B strategy and solutions.

PRIMARY DUTIES AND RESPONSIBILITIES:

1. Serves as key subject matter resource and liaison for the consulting, field sales and business development teams in support of current or prospective covered entity customers who are or are considering 340B program participation

• As 340B SME, responsible for creating internal training, education, and communications as needed.

2. Relations: Responsible for the development and maintenance of ABC’s 340B Covered Entities and oversight of 340B proactive monitoring programs, market shifts, and competitive intel to support future development and strategy related to 340B

3. Program responsibility and oversight for 340B proactive monitoring programs and solutions designed for covered entities

4. Works directly with internal ABC teams including: Health Systems Sales, Community Retail and Long Term Care (CRLTC), Customer Onboarding, Finance, Credit, Legal, Regulatory and Compliance (CSRA), Corporate Partners, Customer Care, Digital Business Solutions, Technology Enablement and others to:

• Assist with account set up logistics and communications for covered entities, including Health Information Number (HIN) and Global Locator Number (GLN)

•  Assist CRLTC and Health Systems account management and corporate partners communicate 340B policy to customers

• Support 340B new business opportunities with 340B business development lead

• Ensure a compliant, and best in class 340B service offering and customer experience

• Proactively identify potential issues and assist with issues resolution and solutions

• Supports the 340B operations team with internal and external questions related to 340B and covered entity operations

• Identify innovative new services or technologies that will enhance ABC’s 340B solutions offerings

• Lead management of growth strategy and expansion programs

• Collaborates with account management to effectively facilitate communication, education, and campaigns

• Influence operational and commercial decision making via information sharing and process improvement. 

5. Analytics: Work closely with the 340B analyst to develop and update key reports that support program execution and growth with an emphasis on covered entity sales and profitability and changes related to those sales to provide insights on the 340B strategy.

• Proactively engage others to develop new reporting tools and models to support initiatives aimed at driving profitability, finding new market opportunities, improving operational efficiency, customer satisfaction, etc. 

6. Project Management: Serves as key team member of cross-functional teams responsible for executing ABC’s Enterprise-wide 340B strategic initiatives, including leadership of growth strategy and marketing workstreams, projects and contractor engagement

7. Government relations:  Monitors 340B policy, legislation, and judicial outcomes to provide insights into the impact of the 340B program on the companies business strategies.

8. Marketing and Communications: Works with Marketing to create intellectual capital materials that establishes AmerisourceBergen as an industry thought leader through trade articles, speaking engagements and sales messaging platforms.  Primary responsibility for communications development of newsletters, articles, webinars, and other 340B content on our public website and internal website in collaboration with 34