Network Carrier Coordinator I

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Job Description:

We are immediately hiring a Network Carrier Coordinator in New Albany, OH for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.

• Location: New Albany, OH

• Hourly Pay: $18.00 per year based on experience

• Schedule: Monday-Friday 8am - 430pm (Remote)

• Comfortable communicating with multiple sites and customers to address/resolve issues and high level proficiency with MS Office is a plus

When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.

Here are a few of the many benefits when working with us:

• Medical, Dental, Vision Benefits start at 30 Days

• 401 (K) Savings Plan with a company match

• Discounted employee stock purchase options

• Quality employee discounts that actually save you money on tools, cars, appliances, travel and more

• All major holidays paid and Paid time off within your first year

• Up to 12 weeks paid maternity leave

If you would like learn more about this role and similar positions check out the video below:

https://www.youtube.com/watch?v=nzMF-rJGm2A

Summary
The Network Carrier Coordinator will manage 4th party relationships with Network Carriers to ensure SOP compliance, delivery performance, properly timed billing, and overall customer satisfaction.

Essential Functions

• Print delivery tickets for inbound trucks and fax them to Network Carriers

• Research and update orders on Restoration Hardware’s “Ready to be Scheduled” (RTBS) report; work with Network Carriers to get orders scheduled

• Process Return Authorizations (RAs), RA Clarifications, Pending RAs, Not in iDirect RAs, etc. for all locations

• Manage the Open RA report (monthly)

• Research orders on the “Over 50” report (orders that have a delivery date 50 days old) either by obtaining a POD from the Network Carrier or conducting a follow up survey with the customer to confirm delivery; update system so we can invoice the client

• Respond to pending invoice questions from the Network Carrier Invoicing Team

• Validate and update complete dates in iDirect for orders that have a scheduled date

• Assist Operations Supervisor with building return trucks

• Serve as backup for Operations Supervisor’s phone and email

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• Operations background (Logistics and/or Transportation)

• Meets corporate competency model requirements

• Organization skills

• Ability to understand and follow work procedures

• Communication skills (verbal and written)

• Ability to build professional relationships

• Practical Learning skills

Qualifications

• Bachelor's degree preferred

• One (1) year or more years related experience required

#INDexempt #LI-MF #FB

Job Category

Supply Chain

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type:

Hourly

Minimum Pay Range:

18.00

Maximum Pay Range:

18.00

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, visi