Maleza Server Assistant

About UsTMC Hospitality was founded in 2016 by Philip Bates as an offshoot of TMC Group to bring its innovation and purposeful disruption to the hospitality industry. As a forward-thinking hotel development and management company focused on elevating hospitality from a service to an experience through strategic development, investment, and brand creation, the group has two hotel brands, Bode and Drift, in addition to Buttonwood Farm & Winery that cater to the concept of social group travel and experiences. Bode, with a location in Nashville, redefines traditional travel by creating flexible spaces that expertly blend the style of vacation rental homes with the comforts and conveniences of a boutique hotel. Drift, with locations in San Jose del Cabo, Santa Barbara, Palm Springs, and Nashville on the horizon, is a modern hotel concept for independent and group travelers who value adventure and culture with minimalist yet intentional details and amenities. 

About the role

Restaurant Food Runner/ Busser works primarily in the Food & Beverage service areas. They move back and forth between these areas attending to diners and assisting waitstaff with their duties. This position will also require team members to be at expo in the kitchen to help expedite food orders and deliver to the appropriate tables. Assisting with cleaning and resetting in the Front of House as well will be required throughout the shift. 

What you'll do

• Removing used plates, glasses, cutlery and napkins from tables after diners are done eating

• Wiping up water spills, food stains and dirt from tables

• Replacing cutlery and glassware in anticipation of new diners

• Refilling drinking glasses with water

• Bringing out meal orders if waitstaff are busy

• Handling cleaning of the dining area at the close of day

• Assist customers with their orders by explaining specials, meals, and drinks, and make recommendations.

• Deliver food orders to a variety of customers in a timely manner.

• Accurately explain food orders to chefs, with specific attention to allergies and special requests.

• Help the wait staff set up tables by placing appropriate tableware, eating utensils, decorations, and napkins.

• Uphold our food health safety and sanitation principles.

• Occasionally check on customers to handle any impromptu requests or issues.

• Remove dirty dishes from the table.

• Inform management of customer feedback.

Qualifications

        

• High school diploma or associate degree in culinary studies or food and hospitality management

• Prior experience in a food-serving establishment 

• Excellent written and oral communication skills

• In-depth knowledge of alcoholic beverages  and different types of cuisines

• Highly developed interpersonal skills

• Working knowledge of point-of-sale systems

• High level of stamina to work to work on feet for extended periods

• Maintain high ethical standards and professionalism.

• Multitask and prioritize as necessary to meet customer needs.

• Food Handlers Certificate