Security Guard

Job DetailsJob Location: SAN FRANCISCO, CA 94105Position Type: Full-Time/Part-TimeSalary Range: $18.00 - $22.00 HourlyJob Shift: Closing/Late NightAt The Melt, we do things differently. We believe in challenging the stereotypes and roadblocks associated with some QSR, Fast Casual, and Food Service careers. We believe that a career in the Food Service industry is a fast-paced and exhilarating experience that not everyone is cut out for.

At The Melt, our number one priority is simple; deliver experiences so great our guests and crew members say “I Love It Here”.  We provide the opportunity to pursue your success by offering comprehensive training that teaches you how to deliver “I Love It Here” experiences to our guests and crew members.

Who are we? 

We are an emerging and growing brand, and we are passionate about "PROMOTION FROM WITHIN"...we believe the key to our success today and tomorrow will come from building future leaders from within.

We are a fast casual eatery that combines chef-inspired, 100 percent all-natural, wholesome foods (Burger Melts, Chicken Melts, Cheese Melts, French Fries and More) with innovative online ordering technology in an eco-friendly environment. 

We are based in San Francisco and are currently operating locations throughout California and looking to continue growing within California and beyond.

Therefore, we are seeking (Experienced ONLY) Security Guard professionals to support our current and future growth needs with extensive experience working in Food Service and entertainment venue locations.

At The Melt, we help (Experienced ONLY) high-performing On-premises Security Guard/Personnel change the trajectory of the current and past experiences by offering them the opportunity to escape dead-end situations and pursue professional growth with a growing company.

Our Values are the backbone of decision-making at The Melt. These values are:

“The BIG 3”

•              Be The Best: We’re committed to being the best in everything we do.

•              Inclusive: Everybody feels welcome.  We embrace diversity at every level and stand against intolerance.

•              Good For All: We balance the needs of the guest, the team, and the company.

If you exemplify our values in your everyday actions and you are an experienced Security Professional within the industry and are looking for an exciting opportunity to deliver “I Love It Here” experiences to your Guests and Crew Members, then The Melt is for you.

Position Description

Title: Security Guard

Reports To: General Manager

As a member of the management team, the On-premise Security Guard personnel works directly with the restaurant management team in the overall security operations of the restaurant. Reporting directly to the General Manager, the Security Guard personnel acts as store leader in managing the safety, security and crowd countrol functional areas of the restaurant along with the management team of the restaurant. 

Responsibilities include but are not limited to the following:

Leads Crew Team

•              Leads and directs the Safety and Security Operations functions of the restaurant in conjuntion with restaurant management personnel. 

•              Partners with General Manager to coach, counsel and direct Crew Members on Safety and Security practices. 

•              Ensures a positive team environment and maintains a calm professional demeanor at all times as they are representing the Brand to the public. 

•              Creates a positive learning environment by providing clear, specific, timely, and respectful coaching and feedback to Crew Member to ensure operational excellence and to improve Crew performance related to Safety and Security practices. 

•              Leads Service Excellence

•              Ensures “I Love It Here” experience for every guest

•              Ensure standards are consistently met for speed of service, order accuracy, product quality, and store cleanliness

•              Handles guest-related problem resolution with composure while living The Melt values.

•              Inspires, motivates, and coaches Crew Members to their very best performance.

Leads Profitable Operations

•              Executes safety and security related opening and closing duties – opening shift, shift change, and closing shift procedures as necessary.

•             Follows all health, safety and sanitation guidelines.

•              Manages to shift schedule and utilizes deployment tools to maximize shift performance.

•            Ensures compliance with cash management and cash register policies and ensures all Crew always follow policies and procedures.

 
QualificationsQualifications

•              Must be Happy and Positive with a collaborative leadership style

•              Must have at least 1-2 years of Restaurant Management experience within The Fast Casual, QSR or Mid-Scale Casual Dini