HOSPITALITY GROUP SALES MANAGER

Position Summary

The Group Sales Manager is responsible for generating new group sales for hospitality and catered events, including corporate meetings, conventions, celebrations, and special events. This role focuses on building new business relationships, driving revenue through proactive outreach, and coordinating the transition of sales to execution. The ideal candidate will be results-driven, outgoing, and capable of managing multiple sales leads while ensuring a smooth handoff to the event team.

Essential Functions

(Other duties may be assigned.)

• Proactively seek out and secure new group sales opportunities through outreach, networking, lead generation, and follow-up
• Develop and maintain relationships with local businesses, corporate accounts, event organizers, and community partners
• Create customized proposals, conduct site tours, and respond to inquiries in a timely and professional manner
• Prepare and negotiate sales contracts in coordination with relevant departments
• Coordinate with internal teams to ensure smooth communication from initial sale through event execution
• Maintain accurate records of sales activities and client interactions in the CRM system
• Represent the property at industry events, trade shows, and networking functions to increase visibility and generate leads
• Track sales metrics and prepare regular reports on pipeline and performance
• Coordinate with CICC Tribal Staff as needed for events requiring collaboration
• Stay informed on industry trends, competitors, and market conditions
• Ensure compliance with company policies and confidentiality standards
• Perform all other duties as assigned

Position Qualifications

• Customer Focus – Prioritize the needs of clients and consistently work to create positive, lasting impressions
• Sales Ability – Demonstrate persistence, initiative, and a results-oriented mindset for generating new business
• Communication – Clearly and professionally convey information in both written and verbal forms
• Building Partnerships – Cultivate meaningful relationships internally and externally to support team and organizational success
• Teamwork – Work collaboratively to make people feel excellent and supported
• Initiative – Own problems, take responsibility, and proactively seek solutions
• Adaptability – Remain flexible in a fast-paced and changing environment
• Service Mindset – Embody our commitments:
  • Be kind. Always
  • See it. Own it. Solve it
  • Be courageously positive
  • Respond quickly and with character
  • Be exceptional stewards of our facility
  • Remain unapologetic in our celebration of people
  • Create safe spaces for ideas and innovation
  • Continuously develop technical and interpersonal skills
  • Cultivate relationships that support growth and potential for all

Education and Experience

• Some college preferred, or an equivalent combination of education and experience
• Minimum of 2 years of experience in sales, hospitality, or a related field with a focus on new business development

Skills and Abil