Sr API Integration Consultant - Internal Growth Opportunity

Job Description:

The Senior API Integration Consultant is a technical, client- and vendor-facing role responsible for guiding contracted third-party vendors from agreement through live production use of NextGen Enterprise APIs. The role provides hands-on technical consultation across FHIR, REST, enterprise APIs, authentication, and healthcare data workflows and translates vendor use cases into supported integrations with NextGen EHR and practice-management solutions.

The Senior API Integration Consultant leads vendor engagements through onboarding, application development, sandbox validation, beta implementation, client authorization, production readiness, and go-live. This position delivers billable Professional Services activation engagements that contribute to API program revenue, vendor time-to-production, client integration outcomes, and scalable onboarding practices.

• Serve as the technical lead for contracted third-party vendors throughout API onboarding, application development, sandbox testing, beta implementation, client authorization, and production go-live.
• Deliver billable Professional Services activation engagements, including structured production-readiness reviews, route and tier preflight checks, beta-client readiness assessments, gap-remediation plans, and time-boxed beta launch sprints.
• Provide hands-on technical consultation on FHIR, REST and JSON APIs, web services, authentication, SMART application launch, Bulk FHIR, and modern integration patterns.
• Evaluate vendor use cases and data requirements and map them to supported API routes, FHIR resources, and NextGen EHR, practice-management, and clinical workflows.
• Identify API coverage gaps, technical risks, and integration blockers and coordinate appropriate resolution or escalation through Product, Engineering, Support, and program channels.
• Manage each vendor engagement as a technical project, including scope, milestones, timelines, dependencies, deliverables, launch-blocker triage, and stakeholder communications.
• Coordinate client-environment readiness, consent and authorization requirements, testing activities, downtime and cutover planning, and rollback considerations among vendors, clients, and internal teams.
• Prioritize contracted vendors that have not yet reached production by evaluating readiness, dependencies, risk, and business impact and driving each engagement toward a defined next milestone.
• Ensure activation services are delivered consistently to similarly situated vendors and in alignment with established program, contractual, regulatory, and Professional Services requirements.
• Partner with Business Development, Support, Product, Engineering, Client Success, Sales, and other internal teams to resolve blockers and align on vendor go-live outcomes.
• Track engagement time, deliverables, milestones, and outcomes to support accurate Professional Services billing, utilization reporting, and API program revenue objectives.
• Develop and improve enablement materials, technical documentation, readiness tools, and repeatable playbooks that reduce onboarding friction and support program scalability.
• Provide feedback to Product and program leadership regarding recurring technical blockers, API route gaps, vendor needs, and process improvements that affect time-to-production and client integration outcomes.
• Support production-scale adoption and stabilization of newly activated vendor integrations, as assigned.
• Perform other duties that support the overall objective of the position.

Education Required:

• Bachelor’s degree in computer science, health informatics, information systems, or a related field.
• Or, any combination of education and experience which would provide the required qualifications for the position.

Experience Required:

• 6+ years of progressive experience in technical integration, API or software integration, solution consulting, implementation consulting, or Professional Services within a healthcare technology or SaaS environment.
• 3+ years of hands-on experience working with RESTful APIs, FHIR, HL7, web services, authentication protocols, and modern integration practices.
• Experience independently leading complex technical integration engagements from initial discovery and solution mapping through testing, production readiness, and go-live.
• Experience working directly with third-party vendors, developers, clients, or partners to resolve technical issues and deliver integrations into production environments.
• Experience with NextGen Enterprise EHR and practice-management solutions or a comparable healthcare technology platform, including clinical, administrative, and revenue-cycle data workflows.
• Experience evaluating technical requirements, identifying integrat