Global Head of Internal Communications

OPEN Health brings together deep scientific knowledge, global understanding, and broad specialist expertise to support our clients in improving health outcomes and patient wellbeing.

We are united as one flexible organization, harnessing the power of the collective to solve complex challenges. Being built from cohesive partnerships across a range of specialist sectors gives us the ability to approach opportunities from fresh perspectives, creating solutions and innovations for market access and medical communications that are informed by the experience and knowledge of the many.

Our global team of experts — many with PhD and PharmD degrees — work strategically alongside our client partners in Medical Affairs, Health Economics and Outcomes Research (HEOR), Market Access, and Commercial teams across a wide range of therapy areas.

You will love this role if you:

• Enjoy partnering with global teams to create inspiring content and campaigns
• Have a global approach to communication strategy and a drive to execute initiatives
• Effectively share best practices and industry knowledge with colleagues across all levels

As part of the OPEN Health Marketing team, you’ll be responsible for the following activities:

• Leading internal communications strategy—including planning, project managing, and executing—across the organization to support unified and coordinated messages to colleagues across a range of issues
• Supporting a consistent cadence of communication by executive leaders to team members through a variety of channels such as town halls, webinars, videos, written materials, and digital/interactive communication platforms
• Establishing a consistent tone of voice, in line with OPEN Health’s brand, for all regular company (group and regional) communications
• Supporting and coaching senior leaders to deliver inspiring, on-message internal communications to raise their profiles across OPEN Health
• Partnering with the People and Operations teams to strategically plan and develop content for employee engagement programs that foster community and inclusion at all levels
• Conceptualizing, composing, and editing communications in support of various regional/global initiatives and change management, including mergers and acquisitions
• Establishing and tracking metrics that help correlate internal communications programs to organizational performance

What you’ll bring:

• Bachelor's degree in Communications, Marketing, Business Administration, or relevant field with experience working in a global role with knowledge of European and US markets
• Good knowledge of change communications and experience in owning and delivering strategies and plans
• Strong stakeholder skills, with experience working with executive teams and other key business representatives
• Ability to partner with functional teams to engage employees, lead change successfully, and promote a sense of community, collaboration, and culture
• Experience producing high-quality content and leveraging digital content and channels
• Microsoft SharePoint content management experience desired
• Excellent communicator with exceptional influencing ability
• Thorough understanding of colleague engagement and internal communications principles, techniques, and processes
• Experience leading internal communications for acquisitions
• Great listening and writing skills, with a company- and team-first mentality
• Good planning and project management skills
• Coaching or line management experience
• A good level of experience in a similar role

What we offer:

As a global organization, OPEN Health is committed to supporting our employees and their families through a comprehensive benefits program

• Competitive pay, generous paid vacation and holidays, and health insurance programs across all our locations
• Ongoing training and development opportunities which foster and shape your individual career path
• An active and growing commitment to bettering the communities our employees call home through our Corporate Social Responsibility program
• The opportunity to thrive in a global, collaborative environment while working every day to improve health outcomes and patient well-being
• A diverse, inclusive culture that encourages you to bring your whole self to work

(Key Words: marketing, communications, internal comms* multi-channel communications, digital comms*)