SALESFORCE BUSINESS ANALYST AND TESTER

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

NACI (T1)

Job Family:

Systems Analysis

Job Qualifications:

Skills:

IT Requirements, Requirements Definition, Salesforce (Software), Test Specifications, User Requirements

Certifications:

None

Experience:

3 + years of related experience

US Citizenship Required:

No

Job Description:

Systems Analyst Senior

Transform technology into opportunity as a Systems Analyst Senior with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a Systems Analyst Senior you will help ensure today is safe and tomorrow is smarter. Our work depends on a Systems Analyst (Business Analyst/Tester) joining our team remotely to support the Centers for Medicare & Medicaid Services (CMS) activities.

HOW A SYSTEMS ANALYST SENIOR WILL MAKE AN IMPACT

• Analyzing, documenting, and communicating system and business processes
• Facilitating and participating in customer-facing meetings for requirements, solicitation discussions and user acceptance testing
• Conducting software presentations and providing technical support to customers
• Documenting business, system, and reporting requirements specifications which includes assumptions, risks, system workflows, error validation messaging, data design, and security impact
• Conducting peer reviews of system documentation which includes requirements, user guides, and email templates
• Verifying completion of requirements with the customer by ensuring expectations are appropriately met
• Understanding requirements and translating them into test solutions in the Salesforce environment.
• Creating Test Scenarios, assisting in defining the acceptance criteria for the requirements, Test Cases/Script, Defect lifecycle management, and other activities involved in the QA lifecycle.
• Conducting peer reviews of test cases.
• Performing functional, automated, regression and smoke testing
• Creating the test data needed for test execution activities.
• Providing additional support and guidance to clients during the user acceptance phase
• Ensuring high-quality deliveries of code through the development and maintenance of test cases, for initial validation of new features as well as for existing features updated due to requirements/environmental changes.
• Working with stakeholders and the project team to prioritize the backlog
• Participating in the product increment planning.
• Participating in daily scrums with the project team for tracking progress in the sprint

WHAT YOU’LL NEED TO SUCCEED:
● Education: Bachelor’s degree, preferably in Computer Science, Information Systems, Communications, or Computer Engineering, and/or equivalent experience

● Required Experience:

• 3+ years of experience working with business processes and testing
• 3+ years of experience capturing requirements
• 3+ years of hands-on experience as a Salesforce Business Analyst and/or Salesforce Consultant.
• 3+ or more years of business processes and business analysis experience in a system engineering or software application environment
• Experience with salesforce and/or other Customer Relationship Management (CRM) software application
• Experience working and understanding large, complex Salesforce projects, with proficiency in navigating Salesforce and comprehensive understanding of Salesforce terminology.
• Experience writing functional test cases and performing software quality tests
• Experience working in a Scrum and/or SAFe Agile environment
• Candidate must have lived in the United States at least three (3) out of the last five (5) years

● Preferred Skills:

• Experience working with the Centers for Medicare & Medicaid Services (CMS) and/or health insurance/heath care experience

• Certified SAFe Agilist, SAFe Practitioner or Scrum Master

• 3+ years of experience using JIRA, SharePoint and Confluence

• Strong interpersonal skills to collaborate with customers and internal cross-functional teams

• Superior written and oral communication skills

• Ability to understand and manage customer expectations and software implementation methodology

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