Library Security Clerk

JOB LOCATION

14949 E Alameda Pkwy Aurora, Colorado 80012-1563

City of Aurora, Colorado

It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.
 
Why Work for Aurora?

• Make a difference in the lives of real people every day
• Diverse community
• Competitive total compensation package
• Well-Funded General Employees Retirement Plan
• Light rail station minutes away
• On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement
• Access to innovation workspaces

PRIMARY DUTIES & RESPONSIBILITIES

Hiring salary: $18.24 - $22.79/hour

The deadline to submit an application for this position is Sunday, March 2nd, 2025. However, it is subject to close at any time once a qualified pool of applications is obtained.

Department Information
The Library and Cultural Services Departments vision is to empower an environment of lifelong learning and cultural enrichment by stimulating learning and literacy, inspiring creativity, and integrating arts, culture and history into the lives of Aurorans.  We have two divisions within the department: Library and Cultural Services, both offering a variety of free programs and services to the community.  Please go to www.auroralibrary.org to learn more about the Aurora Public Library.

 Library Services Summary

• 7 locations
• Books, CDs, DVDs, magazines
• Database and language learning programs
• Public computers
• Study space
• Printing, faxing and scanning services
• Community events, programs, and activities for all ages 

Cultural Services Summary

• Aurora History Museum and Historic Sites
• Aurora Fox Arts Center -Theater
• Bicentennial Arts Center
• Art in Public Places collection (over 240 commissioned pieces around the city)

Position Information 
 

The City of Aurora's Library and Cultural Services Department is looking for a Library Security Clerk to provide the highest level of customer service. This individual will provide customer service and will be a main point of contact to visitors. 

The ideal candidate will possess experience with working in a library system, pay close attention to detail and have excellent customer service skills that allow them to work within a diverse network of coworkers and patrons.  They will also have cash handling experience in addition to a working knowledge of Microsoft Office, including Word, Excel and Outlook. 
 

Locations: Will work primarily at assigned locations below, hours may change based on business need.  May be required occasionally to substitute at another Aurora Library location based on staffing needs.

Central Library (14949 E. Alameda Pkwy., Aurora, CO 80012)

Hours will include days, nights, and weekends but will primarily be a Tuesday – Saturday, 9:15 AM – 6:15 PM schedule. Hours are subject to change dependent upon department needs.
 

The City of Aurora will conduct ongoing screenings of applications on a first come-first serve basis. As soon as we determine we have a qualified pool of applicants, this position may close quickly and without notice.

PRIMARY DUTIES & RESPONSIBILITIES

• Provides friendly and professional basic library security as well as customer assistance for library service needs.
• Conducts patrols of facilities – both inside and outside. Checks doors and non-public areas to ensure they are secure.
• Assists staff with difficult customers or with other security concerns but does not detain, restrain, or physically touch customers outside of life-threatening situations.
• Consults with Operations Manager as well as supervisory staff for direction on actions to be taken in non-emergency situations.
• Completes incident reports and logs them into th