Sr. Client Account Manager, Performance

About Pinterest:  

Millions of people across the world come to Pinterest to find new ideas every day. It’s where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. In your role, you’ll be challenged to take on work that upholds this mission and pushes Pinterest forward. You’ll grow as a person and leader in your field, all the while helping Pinners make their lives better in the positive corner of the internet.

Creating a life you love also means finding a career that celebrates the unique perspectives and experiences that you bring. As you read through the expectations of the position, consider how your skills and experiences may complement the responsibilities of the role. We encourage you to think through your relevant and transferable skills from prior experiences.

Our new progressive work model is called PinFlex, a term that’s uniquely Pinterest to describe our flexible approach to living and working. Visit our PinFlex landing page to learn more. 

As a Client Account Manager focused on lower funnel marketing tactics and strategies, you’ll drive conversions and maximize ROI for Pinterest’s most strategic advertisers. This includes leveraging Pinterest Ads to target high-intent audiences and drive bottom-funnel conversions through special promotions, discounts, and retargeting campaigns, ultimately maximizing return on investment. You’ll plan and implement advertising of specific major accounts to retain clients' business and grow those opportunities through understanding your clients' goals and helping them achieve their goals. You’ll cultivate relationships and identify opportunities. Your strategic direction will drive value for millions of Pinners who come to Pinterest daily, seeking inspiration to actualization, needing our partners’ products to take action. Build relationships with key stakeholders across complex organizations, and drive value by using data insights within the business and across the marketing funnel. This involves building brand recognition, generating interest, and educating potential clients about the brand's products and services.

What you'll do:

• Build and nurture strategic partnerships: Independently engage with partners on campaign performance, optimizations, and new opportunities, ensuring their objectives are met through collaboration with internal teams.
• Drive business growth through data-driven insights: Deeply understand partner goals, ask probing questions to uncover customer objectives and challenges, translate data into actionable insights, and deliver compelling narratives to guide successful media strategies.
• Be the Pinterest expert: Develop deep expertise in Pinterest's ad products and best practices, advising partners on targeting, bidding, creative, and measurement strategies to optimize campaign performance to maximize market impact and value, exceed targets.
• Ensure campaign success: Proactively monitor and optimize campaigns, interpret results, troubleshoot issues, and deliver performance updates to partners, ensuring alignment with agreed-upon metrics.
• Lead client engagements: Actively participate in client meetings, understand their objectives and challenges, and present tailored solutions to drive success. Address partner questions or concerns professionally and patiently, identifying opportunities to cross-sell and upsell Pinterest solutions.
• Simplify the complex: Distill complex processes and products into clear, digestible formats for partners, providing expert guidance on Pinterest's ad features and capabilities. Stay current on product roadmaps and collaborate with cross-functional teams to address partner needs.
• Pitch new solutions: Confidently pitch new performance products and campaign best practices at scale, showcasing the value of Pinterest's evolving offerings.
• Drive business growth and maximize ROI: Retain, grow, and diversify partner investments, directly contributing to Pinterest revenue growth. Analyze key metrics, optimize campaigns, and measure ROI to ensure performance targets are met and exceeded.
• Build strategic partnerships: Cultivate strong relationships with key stakeholders across partner organizations, establishing yourself as a trusted advisor. Collaborate closely with internal teams to advocate for solutions that deliver exceptional business outcomes.
• Transform data into actionable insights: Deeply understand partner goals and leverage data-driven i