MS COMPLIANCE OFFICER III (CT: Inspector Specialist) - 76003159

Requisition No: 845710 

Agency: Highway Safety and Motor Vehicle

Working Title: MS COMPLIANCE OFFICER III (CT: Inspector Specialist) - 76003159

 Pay Plan: Career Service

Position Number: 76003159 

Salary:  $42,307.20 Annually 

Posting Closing Date: 02/07/2025 

Total Compensation Estimator Tool

Division of Motorist Services

Bureau of Credentialing Services

Region I

 

Career Service (CS) Opportunity

 

*Open Competitive Advertisement*

 

To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history.  Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position. 

 

Contact Person: Fabiola Barnes, fabiolabarnes@flhsmv.gov

 

The Organization

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.

 

Our Benefits include

• Paid Parental Leave
• Annual and Sick Leave Package
• Nine Paid Holidays
• State Health and Life Insurance
• Educational Benefits
• Contributory Retirement Plan

 

To learn more about FLHSMV and why it’s a great place to work, visit our website at: flhsmv.gov/careers.

 

Duties and Responsibilities

This position will be responsible for making decisions and solving problems, while analyzing information and evaluating results to choose the best solution; resolving escalated customer issues, assisting the supervisor and often networking with immigration attorneys, judges, federal, and state agencies by analyzing unique situations and recommending innovative solutions; gathering and analyzing common problems and issues in immigration related issuance techniques, preparing correspondence to the field offices, taking corrective action and following up to ensure procedural compliance; receiving phone calls from DL field offices, tax collector offices, Bureau of Administrative Review offices, law enforcement, and the public regarding immigrant and non-immigrant issuance status.

 

Responsible for providing consultation and advice to others, providing expert guidance to management and other groups on technical, systems, or process related topics; consulting with immigration attorneys, judges, federal and state agencies for answering inquiries and advising them of department practices surrounding immigration; offering guidance and advice, assisting the supervisor to act as the department's subject matter expert regarding immigration requirements, documents, policies and procedures; participating in immigration outreach and knowledge sharing through workshops and meetings with the American Immigration Lawyers Association (AILA) and refugee and immigration service organizations, assisting the supervisor to act as the subject matter expert for all lawful presence training.

 

Responsible for identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others; assisting supervisor to orient and train new co­workers and providing continued training for current employees; assisting with planning, coordinating and facilitating statewide immigration workshops for Driver License Examiners, Office Managers and Tax collector licensing agents; assisting with conducting specialized training to f