Become a part of our caring community and help us put health first
 

The Business Support Coordinator 4 follows established procedures and guidelines to provide timely and effective clerical support to an office, business unit, department, or other organization group. The Business Support Coordinator 4 assumes ownership and leads advanced and highly specialized administrative/operational/customer support duties that require independent initiative and judgment.

Humana Healthy Horizons in Ohio seeks a highly motivated, organized, and professional Business Coordinator who will serve as administrative support to the Director of Provider Experience and the Business Unit. The ideal candidate will be a self-starter, have strong critical thinking and computer skills, and is an excellent collaborator. This role provides an excellent opportunity for an individual who enjoys working in a fast paced, dynamic corporate environment. This position offers future opportunity for further career growth and development. The Business Support Coordinator 4 gathers, compiles, and verifies information and enters it accurately into documents such as reports, presentations or forms; and office systems such as databases or spreadsheets. Supports associate engagement initiatives and meeting and event planning. Manages assigned projects and prepares and maintains documents for Provider Advisory Council and other key meetings. Makes standard calculations to accurately compile reports. Responds to, or redirects, routine inquiries from external or internal sources about the organization, its activities, or processes to ensure callers/visitors are answered promptly and accurately. Communicates with external equipment suppliers and other vendors. Performs other routine administrative activities according to the organization's established procedures. These activities may include supporting project research and complete, maintaining electronic filing systems and data, development and maintenance of SharePoint sites and other key initiatives. Makes decisions regarding the daily priorities for an administrative work group and/or external vendors including coordinating work activities and monitoring progress towards schedules/goals, and often oversees work of others and/or is the primary administrative owner of a main process, program, product or technology. Works within broad guidelines with little oversight.

Use your skills to make an impact
 

Required Qualifications

• 2 - 4 years of technical experience working with Microsoft applications and with managing and maintaining data and business processes
• 1 - 5 years of professional experience in administrative support or project management roles
• Proficiency in all Microsoft Office Programs: Word, PowerPoint, Excel, Access, etc.
• Ability to produce high quality PowerPoint presentations and lead and facilitate meetings
• Capacity to maintain confidentiality and work independently in support of the department
• Must be passionate about contributing to an organization focused on continuously improving internal and external customer experiences
• Some travel is required for this role.

Preferred Qualifications

• Associates or Bachelors Degree
• Prior professional experience collaborating with key stakeholders at all levels
• Experience with internet research and proof-reading/editing
• Reporting relationships
• Agile learner, highly professional

Additional Information

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
Satellite, cellular and microwave connection can be used only if approved by leadership
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

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