Case Manager - General Pool

Description

JOB TITLE: Case Manager - General Pool

REPORTS TO: Varies

SCHEDULE: Vaires

LOCATION: Venice, Ca / Santa Monica, CA / Los Angeles, CA / Inglewood, CA

STATUS:  Full-Time, 40 hours/week, Non-Exempt

CELL PHONE Reimbursement for use

DRIVER POSITION: No  

SALARY RANGE:  $21.00-22.60/hr 

ABOUT US:

Safe Place for Youth (SPY) is the leading service provider for youth experiencing or at-risk of homelessness in West Los Angeles. Founded in 2011, our agency offers trauma-informed, low-barrier programs that support young people in exiting the streets and achieving stability so that they can thrive, not just survive. Our robust continuum of care includes street outreach, drop-in services, health and wellness programming, case management, education and employment services, and housing programs.

SPY is a unique social impact agency that is committed to overcoming structural barriers to equity, community collaboration, and innovative youth-focused programming. If you have the skills, passion, and collaborative spirit, join our growing team of nearly 100 employees.

SPY strives to attract and develop individuals who reflect a broad spectrum of diversity, including (but by no means limited to) racial, ethnic, gender identity, and socioeconomic dimensions. We believe that the inclusion of diverse perspectives is essential to achieving long-term, systemic change. We explicitly seek applications from those who self-identify as coming from historically marginalized populations to enrich and elevate our equity-centered approach to problem-solving.

Summary

As a member of the case management team, case managers are responsible for providing direct assistance and support to SPY’s clients that are experiencing a housing crisis and homelessness through clinical engagement and intensive case management services. These services include, but are not limited to, the following: crisis intervention; developing and promoting housing readiness; accessing opportunities for housing assistance and rental subsidy programs; and securing permanent housing placement. This position is also responsible for the development and implementation of a housing plan and budget for each program member. This position requires extensive coordination within multiple internal SPY Programs and external systems that include developing relationships with the Housing Authority, DCFS, DMH, community partners and resources, landlords, and property owners and managers.

WHAT YOU’LL DO:

• Utilize culturally-relevant active listening and motivational interviewing skills with participants to identify possible supports in their network that can assist them with temporary or permanent housing.
• Deliver both field- and place-based supportive services, as appropriate, to participants
• Acquire resources and make successful referrals, including follow-up to ensure the participant successfully accesses and initially retains housing
• Identify safety or health issues that may need to be considered during the identification of housing.
• Provide mediation between households and property owners/family/friends to assist in resolving the housing crisis.
• Partner with legal service providers to resolve housing crises.
• Negotiate terms of agreements between participants and host as appropriate (e.g. actively seek employment, attend to medical/mental health/substance abuse issues, complete household chores weekly, etc.).
• Ensure services are documented (e.g. face to face, phone, and collateral contacts) in all relevant databases in a timely and thorough manner.
• Assist in budgeting with participants, and determine what level of minimal assistance is necessary to be successfully housed or have the housing crisis resolved.
• Facilitate access to YCES for participants, as appropriate, including the completion of the Initial Triage and Initial Assessment phases of system access and assessment.
• For participants gaining entry into CES, provide a warm handoff to sustained case management services where possible, or provide initial case management for up to 60 days upon the participant gaining CES access
• Attend trainings and participate in regular technical assistance such as learning collaboratives.
• Other duties as assigned to support the mission of the organization

Requirements

Requirements

SKILLS YOU’LL NEED:

• Best practice models including: Housing First, Positive Youth Development, Authentic Youth Engagement, Motivational Interviewing, Harm Reduction, Trauma-Informed Care, Critical Time Inte