Sr. Business Systems Analyst

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Business Systems Analyst 3

The University of Miami/UHealth department of Supply Chain has an exciting opportunity for a Full Time Business Systems 3 Analyst to work Hybrid in Hialeah, FL. Business Systems Analyst 3 (H) collects detailed data and provides analysis to assist in the development of technology plans and strategies that enhance overall performance, reduce costs, and increase efficiencies. The Business Systems Analyst 3 (H) analyzes established operations, systems, methods, practices, and procedures to evaluate their effectiveness and ultimately make recommendations for improvements. Additionally, the Business Systems Analyst 3 (H) integrates people, equipment, facilities, and other resources to improve work results, operating efficiency, effectiveness, and productivity. This incumbent assists in the design, delivery, and improvement of in-house software applications, training programs, and related courseware.

• Reviews, analyzes and triages application issues and cases. Creates and maintains detailed support documentation of ongoing projects, tests internal application releases, and performs periodic system maintenance.

• Provides training for internal users.

• Monitors system availability, working closely with system administrators and business systems analysts.

• Recommends changes in development, maintenance, and system standards. Develops detailed action plan with goals and target dates and obtains necessary approvals.

• Maintains ongoing communication and rapport with the management team regarding project activity.

• Flowcharts existing processes versus improved flow. Prepares time and cost estimates for projects and proposals. Conducts research for best practice models and benchmarking.

• Applies industrial and management engineering techniques, such as process designs, optimization models, forecasting methodologies, and chain management principles, to improve overall systems.

• Analyzes existing flow of people, activities, and materials, employee work methods and utilization, policies and procedures, staffing levels, supervisory structure, space utilization, supply and demand optimization methods, forms, equipment, and computerized systems to design improved work systems.

• Designs systems for production and inventory control in buying, storing, handling, and processing of materials and supplies. Designs facilities, management systems, and standard operating procedures.

• Develops management control systems to aid in financial planning and cost analysis.

• Improves productivity through the application of technology and human factors. Designs supply chain management standards across the university. 

• Conducts data collection to measure baseline versus improvement, before and after recommendations are implemented.

• Creates formal presentations for projects and studies, including data collected, methodology used, results obtained, recommendations for improvement, and cost and savings involved.

• Participates in continuing quality improvement activities.

• Adheres to University and unit-level policies and procedures and safeguards University assets.

Department Specific Functions

• Design, develop, and maintain interactive dashboards and reports using data visualization tools such as Tableau, Power BI, or equivalent.

• Collaborate with cross-functional teams to identify key performance indicators (KPIs) and create visualizations that effectively communicate performance metrics.

• Develop and optimize SQL queries to retrieve, manipulate, and analyze data from various databases.

• Collaborate with IT teams to enhance database structures for improved performance and ensure alignment between business requirements and system capabilities.

• Work with Logistics, MMIS, Procurement, Sourcing, Value Analysis, Clinical Engineering, and Asset Management team to drive interdepartmental efficiencies to meet customer demand.

• Analyze end-to-end supply chain processes and identify opportunities for improvement through data-driven insights.

• Provide recommendations for system enhancements and process changes to stream