Employment Type:

Full time

Shift:

Day Shift

Description:

Knows, understands, incorporates and demonstrates the Trinity Health Mission, Vision and Values in behaviors, practices and decisions.


2. Establishes priorities that align with organizational initiatives. Manages multiple projects simultaneously and adapts to frequent changes in priority. Manages teams to consensus decisions that support organizational objectives


3. Develops, manages and monitors assigned projects utilizing the designed methodology. Identifies and documents detailed tasks and timeline.


4. Plans across organization team members' work and assigns tasks and monitors progress, generally in a matrix work environment.


5. Manages problem resolution and risk mitigation.


6. Ensures customers are actively engaged throughout the project. Works with customers to ensure business workflows are completed.


7. Keeps the Epic leadership and project teams apprised through routine communication, reports and status updates to ensure the project plans and deliverables are met and potential risks are identified and resolved.


8. Facilitates and participates in meetings with the Epic project team, leadership and stakeholders.


9. Maintains a working knowledge of applicable Federal, State and local laws and regulations, the Trinity Health Integrity and Compliance Program and Code of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.


MINIMUM QUALIFICATIONS


1. Bachelor's degree in healthcare, IT or related field or an equivalent combination of education, certification and experience. Master's degree preferred. Ability to learn Epic's software. Certification optional and preferred.


2. Minimum of three (3) to five (5) years of experience managing progressively complex projects and/or possess a comprehensive knowledge of healthcare management that may be acquired through direct industry experience or through consulting. Broad-based knowledge of clinical or revenue operations preferred.


3. A project manager in this role must be willing to live locally and/or travel to be present on the work site as determined by leadership.


4. Project Management coursework or certification preferred.


5. Strong customer service skills.


6. Ability to see the position in what is new and different.


7. Ability to develop, manage and monitor the overall implementation for a specific application team and/or area and to reinforce the importance of the project and provide consistent communication to application directors and application project teams.


8. Ability to communicate to leadership regarding challenges and strategies for success.


9. Ability to approach problems constructively by focusing on how to move the project forward.


10. Strong communication skills with the ability to communicate information clearly and concisely with project leadership and subject matter experts.


11. Ability to gain trust and establish effective relationships with Epic counterparts.


12. Ability to show appreciation for overall collective team and individual team member efforts.


13. Recognized and respected within the organization.


14. Possess strong emotional intelligence and exercise sound judgment.


15. Strong analytical abilities and the ability to assess and match organizational needs to the system's functionality.


16. Ability to manage problem resolution, risk mitigation and to seek information from a variety of sources in order to effectively determine a problem and assist in developing a course of action for resolution.


17. Ability to manage a project team at a detailed task and to reach established deadlines and adhere to them.


18. Ability to commit to established timetables in order to ensure successful project outcomes.


19. Must possess prior experience in process improvement, change leadership, and/or project management.


20. Must be an effective consensus builder and collaborator, have excellent written and verbal interpersonal and communication skills, and operate effectively in a highly collaborative environment.


21. Must be able to operate effectively in a collaborative, shared team environment.


22. Must possess a personal presence that is characterized by a sense of honesty, integrity and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals and values of Trinity Health.


PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS

Operates in a typical offic