Custody Operations Manager

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The Custody Operations Manager will lead the formation and development of a new custody operations team transitioning from the Trust 3000 platform to the SWP platform. This role is pivotal in building operational infrastructure from the ground up, including procedures, controls, and workflows to support settlements, reversals, corrections, and other transaction types. We are seeking an adaptable individual with a passionate to lead a team while finding operational efficiencies to help our partners.

Key Responsibilities

• Lead the creation and implementation of new operational procedures and controls for the SWP platform.

• Manage daily custody operations including settlements, reversals, corrections, and trade services.

• Build and scale a high-performing team, including hiring, onboarding, and developing staff.

• Collaborate with project managers and cross-functional teams to ensure smooth platform migration and operational readiness.

• Drive process improvement initiatives with a focus on automation and efficiency.

• Ensure compliance with corporate policies, regulatory requirements, and risk mitigation standards.

• Prepare and manage departmental budgets and contribute to net income goals.

• Monitor and manage operational risks, identifying control gaps and implementing mitigation strategies.

• Serve as a people-first leader, fostering a culture of adaptability, accountability, and continuous improvement.

The role offers a hybrid/flexible schedule, which means there’s an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days at one of the posted locations.

Basic Qualifications
- Bachelor's degree in accounting or finance, or equivalent work experience
- Three to five years of experience in trust and securities operational functions
- Three to five years of management experience

Preferred Skills/Experience
- Thorough knowledge of trust and securities operational functions, systems, procedures, products and services
- Thorough knowledge and understanding of legal, regulatory and accounting principles which directly affect Wealth Management & Securities Services business lines and clients
- Well-developed analytical, problem-solving, organizational and project management skills
- Effective interpersonal, verbal and written communication skills
- Excellent supervisory and management skills, including a well-developed knowledge of human resources
- Ability to manage multiple, unrelated tasks
- Additional one to three years experience managing Managers preferred

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual o