Business Intelligence Lead

Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S.

Cedar’s mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience.

The Role

The Business Intelligence Lead is a foundational role responsible for building and evolving the measurement systems that enable Cedar’s strategic execution and operational excellence. Reporting to the VP of Business Operations, this leader translates business objectives into clear, actionable metrics and delivers insights that give leaders confidence in how the business is performing.

This role sits at the intersection of strategy, operations, and data. You will define how performance is measured across the company, ensure metrics are consistently and correctly implemented, and create dashboards and analyses that provide real-time visibility into progress against goals. Success in this role requires both analytical rigor and strong collaboration - you’ll align cross-functional leaders on what matters most and ensure data is trusted, understood, and actionable.

What You’ll Do

• Define and own core operational and strategic metrics across areas such as revenue performance, product adoption, engineering velocity, delivery operations, and functional efficiency
• Partner with business leaders to translate strategic objectives into measurable outcomes that support execution and decision-making
• Collaborate with data engineering, analytics engineering & product operations teams to ensure metrics are correctly instrumented, validated, and refreshed at the appropriate cadence
• Build and maintain dashboards that serve as a trusted source of truth for company performance, enabling self-service insights for executives and functional leaders
• Analyze performance trends and surface insights that help leaders understand progress, tradeoffs, and opportunities
• Develop analytical models and trajectory forecasts that provide early visibility into whether goals are on track
• Conduct operational health assessments to evaluate execution consistency and identify areas for optimization
• Continuously refine the measurement framework based on learnings about which signals most effectively predict outcomes
• Document metric definitions, data lineage, and methodologies so stakeholders clearly understand what is being measured and how to interpret results
• Support strategic planning through scenario modeling and historical performance analysis
• Partner with data teams to uphold data governance standards and maintain measurement consistency as Cedar scales

What We’re Looking For

• 5+ years of experience in business intelligence, analytics, or analytics engineering roles with demonstrated impact on business decision-making
• Strong SQL proficiency, with comfort querying complex datasets and collaborating closely with data engineering teams
• Hands-on experience with dbt, building dashboards and visualizations in modern BI tools such as Looker, Hex, Tableau, or similar platforms
• Proven ability to translate ambiguous business questions into clear, actionable metrics
• Strong stakeholder management skills, with experience aligning executives and functional leaders on definitions and priorities
• Experience partnering with technical teams to implement and maintain reliable, scalable measurement systems
• Excellent communication skills, with the ability to explain analytical concepts to non-technical audiences and present insights clearly to senior leaders
• Comfort operating in fast-moving, ambiguous environments with a bias toward iteration and continuous improvement
• Experience in high-growth B2B SaaS, healthcare technology, or enterprise software environments
• Background supporting business operations, operational excellence, or go-to-market teams
• Highly analytical, detail-oriented, and thoughtful in approach to problem solving

Why This Role

• Build the measurement foundation that supports Cedar’s long-term strategy and growth
• Work closely with senior leaders to shape how performance is defined, measured, and understood
• Own high-impact problems at the intersection of data, operatio