Director, Organizational Effectiveness

Lifesaving & Life-Changing Work   

A career at Mid-America Transplant means giving hope and healing to the 100,000+ patients on the transplant waiting list, bringing peace to families in mourning, building a legacy for donors, and stewarding their lifesaving gifts. No matter what role you play or how challenging the work can sometimes be, we find that helping save and celebrate the lives of others often changes your own life in the process. Join the Mid- America Transplant team. It’s the toughest job you’ll ever love.   

    

What We Do     

Simply put, we help save lives — and we’re proud to say we’ve been nationally recognized for how well we do it. We conduct and fund game-changing research. We educate the public to prevent medical issues and the need for transplants. We offer grief resources to donor families. Pioneer new facilities and protocols that improve the viability of organ and tissue donations. We provide affordable, temporary housing for transplant patients and their families. Partner with community organizations to drive donor registration. We meet with schools, clergy, and local leaders to share our cause and our message. We stop at nothing because we’re the kind of people who give everything.  

 

What You’ll Do   

The Director, Organizational Effectiveness (OE) is a key leader focused on collaborating to continually improve the organization by developing and executing strategies to drive organizational effectiveness, learning & development and change management in alignment with Mid-America Transplant (MT) priorities.

You will play a critical role in building and implementing consistent frameworks, methodologies, and approaches that drive a learning and engaged culture. This is both a hands-on and leadership position with a team of four including an internal communications & change specialist as well as three instructional design specialists. This leadership requires influence without authority and strong relationship-building skills with all levels of the organization.

You’ll make an impact by:

• Working with leadership cross-functionally to deeply understand the business and proactively identify trends, challenges and action plans.

• Leading workforce planning and development efforts with your team members and leaders that are data driven, based on adult learning principles and ensure the organization has the skills and capability to meet current and future demands.
• Collaborating on internal communications and change initiatives to improve engagement and business outcomes.
• Designing and establishing consistent frameworks, methodologies, and best practices for organizational effectiveness.

KEY AREAS OF RESPONSIBILITY

Strategy & Delivery Model

• Collaborate with Operations, HR, IT, Finance, Business Intelligence, Performance Excellence and subject matter experts on workforce planning to ensure the team has the skills, capability and capacity to meet current and future demands.
• Develop a sustainable learning strategy and multi-year roadmap in support of our growth strategy, business objectives, and culture of collaboration, continuous learning and improvement.
• Establish service delivery model that delivers functional learning. Ensure the model meets the needs of the business, is based on sound instructional design & adult-learning principles, scalable, and is cost-effective.
• Work across the organization to ensure the integration of learning technologies and processes with job/skill architecture and existing HR and IT systems.
• Promote learning programs internally through robust communication and branding strategies, driving engagement for both formal and informal learning experiences.
• Utilize data analytics and reporting to track the effectiveness of training programs, ensuring continuous improvement.

Learning & Development

• Oversee onboarding program design to ensure new hire success and retention and promote alignment with company culture.

• Collaborate in cross-functional improvement initiatives to align learning strategies with key transformation and growth initiatives, building upskill/reskill plans for critical segments.
• Enhance team performance through the development of high-impact team effectiveness methods including designing and facilitating team workshops.

• Translates the current and future development needs into L&D strategies and practices that help grow emerging leaders, build excellent management and accelerates leadership competencies needed to grow the organization.

• Support coaching employees, managers and leader development.

• Builds development pathwa