MTC Regional Briefing Coordinator - Eastern Region

Salary: $70000 - $82000 /year

Pay Grade: 13 

Other Forms of Compensation:  

 

As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies -- in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more.

Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest.

Job Summary

The MTC Regional Briefing Coordinator is responsible for program and associate development within the Technology Centers Briefing Coordinator division in Eastern Region. The responsibilities for this role includes; industry client & stakeholder meetings, scheduling & logistics, onboarding & training, SOP & best practices development. Cross collaboration with peers, management, VM, Stakeholders and MTC Staff to ensure continuity and prosperity of the Briefing Coordinator Program, the MTC’s and their customers.

 

Essential Functions & Responsibilities:

• Partnering with the Director to ensure all Service Level Agreements and client expectations are met for the MTC Briefing Coordinators Program
• Build and nurture long term relationships among Coordinators and clients, fostering a strong team alliance
• Responsible for balancing workload of both the BC and Lead BC role
• Assist in preparing documentation, metrics, ROB Prep, and other program related projects as assigned by Director
• Maintain knowledge of the industry programs assigned to their group and make sure there is cohesion among Coordinators
• Co-management of all high-level projects for the coordinator team
• Co-management of the onboarding and training of new coordinators
• Creation and management of program related training and SOP’s 
• Co-management of all Compass led briefings, events, summits, speaker events & internal meetings
• Attend client & stake holder meetings, building and maintaining those relationships
• Co-management of MTC Non-Standard operational requests
• Maintain role specific documentation 
• Track, calculate, and maintain team documentation, SOP’s and specific metrics
• Other duties as assigned

 

Education, Experience, Professional Skills:

• Bachelor’s degree 
• Extensive experience with Microsoft products and current on Microsoft Industry Trends. Highly proficient in MS Office including Outlook, Word, Excel, PowerPoint
• Able to quickly learn new tools/software
• 3-5 years’ experience in Customer Service
• 2 years planning experience.  Experience planning business events – product releases, Trade shows, conferences, etc.  If not large in size, must have experience planning several high-level events at once
• Extremely professional and client focused. Able to interact with all levels of business clients
• Strong interpersonal and hospitality / customer service skills. 
• Excellent communication skills are a must (both verbal & written).
• Must be process oriented, organized and have attention to detail, yet also be flexible. 
• Self-motivated and able to keep up in a strategic and fast paced environment.  
• Independent, yet able to follow guidelines well and shows a good sense of judgment.  Also able to work well on a team.
• Comfortable communicating with a global community; i.e. various cultures and languages.
• Organized and task driven.  Strong documentation and communication skills.

 

Apply to Eurest today!

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Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential