Senior Digital Systems Engineer

Job Posting Title:

Senior Digital Systems Engineer

Req ID:

10094550

Job Description:

ABC News is America’s No. 1 news source, providing straightforward, fact-driven journalism across broadcast, streaming, digital and audio. ABC’s award-winning programs include “Good Morning America,” “World News Tonight with David Muir,” “Nightline,” “20/20,” “This Week with George Stephanopoulos,” “GMA3: What You Need to Know,” and “The View”. Other platforms include ABC News Live, the network’s 24/7 streaming channel; ABC News Studios, a premium, narrative nonfiction original production house; ABC News Digital, comprised of a diverse audience of more than 53 million monthly average users; ABC Audio, the premier source for radio news and industry-leading podcasts; FiveThirtyEight, renowned data journalism organization; and NewsOne, the affiliate news service. Based in New York City, ABC News is comprised of three U.S. bureaus and eight international bureaus, with a presence in more than 20 countries around the world.

The Senior Digital Systems Engineer is part of an engineering team primarily focused on designing and constructing the various technical platforms that power ABC News’ digital platforms. They implement projects aligned with the company's business objectives while maintaining and enhancing technology and can handle complex technical issues independently. They also have practical experience in designing and maintaining digital production systems. Working as part of a team, they collaborate with junior engineers, support staff, and third-party partners to implement technology solutions that meet the needs of leaders in technical, business, and operational roles.

This is a unique opportunity for Senior Digital Systems Engineers to implement the technology needed to stand up and maintain our new cutting-edge facility that allows ABC News the ability to acquire, produce, and store our content.

Responsibilities:

• Design, implement, and sustain media technology environments that allow ABC News the ability to acquire, produce, and store our content.
• Focus on integrating media over IP workflows in very large-scale environments; specifically deploying SMPTE 2110 audio/video flows in a managed IT ecosystem.
• Analyze and troubleshoot streaming audio/video signals in traditional SDI and IP 2110 essence flow routing environments.
• Create documentation including test plans and operating runbooks.
• Respond to escalations and resolve issues that affect acquisition, production, and content distribution related to IT system outages, malfunctions, and related technical problems, and conduct diagnostic testing, repair, and replacement activities of IT systems.  
• Utilize system software health and performance monitoring platforms; troubleshoot and participate in repairing system problems and failures, participate in maintenance of systems as needed, installs software patches, and updates to resolve and avoid service problems, and troubleshoot system problems as they relate to these services.
• Manage third-party service providers by implementing the agreed upon scope of services within the various signed service agreements.
• Select, train, empower, and evaluate technical staff; provide or coordinate staff training; work with employees to correct deficiencies.

Basic Qualifications:

• Knowledge of television production workflows. 
• 5+ years of demonstrated and proven experience in ensuring efficient design/build, uptime, and overall stability of the technical environments of live media production and distribution.
• Familiarity with integrating, implementing, or refreshing broadcast control room equipment, including familiarity with modern media infrastructure.
• Familiarity with operating and deploying 2110 audio/video over IP systems, specifically in flow management in both dedicated and COTS based switching systems.
• Familiarity with Broadcast controllers, such as Evertz Magnum, in SDI or 2110 environments, especially with deployment, expansion and updates in large routing systems
• Familiarity with test equipment focused on SMPTE 2110 connectivity both at the physical and management layers.
• Possess a strong background with Microsoft Office (Outlook, Word, Excel, PowerPoint, etc.)

Preferred Qualifications:

• Comfortable working in a fast-paced, growth environment with minimal direction, delivering under tight deadlines while multitasking, prioritizing projects, and communicating priority updates to team members.
• Experience supporting, designing, or building IP-based broadcast equipment including one or more of the following:
  • IP-based media equipment including routers, switchers, audio boards, signal processers, encoder/decoder, video scalers, playback systems, etc.
  • File-based workflows like enterprise Medi