About the role
Description
Job Title: Bilingual Store Manager
Our company is seeking a highly motivated Bilingual Store Manager to lead our sales team and provide exceptional customer service to our diverse clientele. The ideal candidate will have a proven track record of success in sales and customer service, as well as experience in training and retail management.
Responsibilities:
- Lead and motivate a team of sales associates to achieve daily, weekly, and monthly sales goals
- Provide exceptional customer service to all customers, including those who speak a language other than English
- Train new sales associates on company policies, procedures, and sales techniques
- Manage inventory and ensure that the store is always fully stocked
- Maintain a clean and organized store environment
- Handle customer complaints and resolve issues in a timely and professional manner
- Monitor sales performance and adjust strategies as needed to meet sales goals
- Collaborate with upper management to develop and implement new sales strategies
Requirements:
- Bilingual and fluent in English and Spanish REQUIRED
- Proven sales leadership experience
- Excellent customer service skills
- Strong communication and interpersonal skills
- Ability to train and motivate a team
- Retail management experience
- Ability to work flexible hours, including weekends and holidays
Compensation:
- Weekly pay, hourly plus commission
- Daily and monthly sales bonus eligibility
This is an immediate opportunity for the right candidate. If you are a motivated sales leader with a passion for customer service, we encourage you to apply for this exciting position.
Requirements
EDUCATION and/ or EXPERIENCE:
- High school diploma or equivalent, college degree preferred.
- Retail sales management or customer service management experience.
- Proven leadership skills.
- Demonstrated ability to meet/ exceed sales quotas.
KNOWLEDGE, SKILLS, & ABILITIES:
The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Positive, can-do attitude, highly motivated, results-driven personality.
- Excellent customer service skills and the ability to understand and implement our sales process.
- Ability to function independently as well as be a team player.
- Strong verbal, written, presentation, and interpersonal communication skills.
- Ability to multitask in a fast-paced environment.
- Ability to complete sales tasks and meet quotas.
- Must be able to work the varied hours of retail, including evenings, weekends, and holidays.
DESIRED SKILLS:
- Experience in prepaid wireless sales management.
- Retail sales management or customer service management experience.
- Bilingual / English & Spanish
SALARY/ BENEFITS:
- Base Salary Range $15.00 hourly
- Base + Commission (Hourly Pay and Commission Paid Weekly)
- Medical, Dental, Vision & Supplemental Insurance Benefits eligible after 60 days
JOB TYPE:
- Full-Time
- Hourly - Non-Exempt
ENVIRONMENT & PHYSICAL DEMANDS:
The environmental and physical demands described here are representative of those an individual must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Ability to occasionally lift 10 to 25 pounds.
- Constant walking and standing; frequent bending, stooping, and reaching.
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