Senior Cloud Infrastructure Engineer

About Taskrabbit:

Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.

At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.

Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed!

This role operates on a hybrid schedule requiring two days of in-office collaboration per week. The position can be based in either our San Francisco office or our new New York City office (opening January 2026).

About the Team

We’re problem-solvers and self-starters, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to dig deep into impactful projects that are changing the way people get their tasks done and enjoy opportunities to advance your career in a diverse, inclusive environment.

About the Role:

Taskrabbit is looking for an experienced Senior Cloud Infrastructure Engineer to drive the next phase of our Platform Modernization ("PlatMod") initiative. In this high-impact role, you won't just keep the lights on; you will build the next generation of infrastructure from scratch to support both Taskrabbit and Dolly.

We are moving fast to decommission legacy tooling (i.e Jenkins) in favor of a modern, cloud-native stack (Kubernetes, ArgoCD, Crossplane). You will be a hands-on owner—taking vague requirements and turning them into resilient, scalable solutions while advocating for your technical designs to the wider engineering organization.

As a core member of a lean, collaborative team, you will also play a critical role in stabilizing our environment. You will participate in the on-call rotation, drive incident response, and implement the fixes necessary to ensure our services remain highly available (99.9%) for our users worldwide.

What You’ll Work On: 

• Build and maintain new modern infrastructure such as Kubernetes, new CI/CD tools and assisting with application teams on adapting.
• Building and maintaining CI / CD pipelines from scratch for testing and releasing configuration and software.
• Monitor and resolve issues in all environments using tools such as DataDog, PagerDuty, and AWS logs.
• Engage in capacity planning and demand forecasting, anticipating performance bottlenecks, and scaling the environment as needed using DataDog and other tools.
• Design and implement a zero-downtime solution to accomplish a highly available service (99.9%).
• Ensure systems are secure against cyber threats and implement fixes for Security vulnerabilities.
• Automate tasks and develop tools to increase engineering efficiency and visibility.
• Design and implement disaster recovery (DR) between different regions in cloud providers such as AWS.
• Manage web domain and certificates.
• Troubleshoot production and testing environment issues, including performance and function issues.
• Provide support to the organization through on-call, resolving issues and driving infrastructure changes.
• Identify, define, and document system requirements and recommend solutions to management.
• Perform on-call duties and be part of the on-call rotations (weekends/evenings; as needed).

Your Areas of Expertise:

• At least 5+ years of experience in the Infrastructure and DevOps Space.
• Experience with build automation and configuration management tools (e.g. Ansible, Puppet, Chef.)
• Strong knowledge of the Amazon Web Services (AWS) ecosystem and other core AWS technologies, ElasticSearch Service, RDS, WAF, CloudFront, Kubernetes etc.
• You have worked with common infrastructure tools like Docker, Terraform, Helm, GitHub Actions, and ArgoCD.
• Experience with a microservice architecture running in containers (Docker or other containerisation technology).
• Experience supporting 24x7, high-availability internet application environments that include web, application, and database servers and load balancing sy