Senior Product Owner- Digital Products

Allstate Identity Protection is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We combine our advanced investigative systems with our expertise in working with businesses to ensure our customers remain protected from any online threat. 

Job Description

Reporting to the Director, Digital Products, the Senior Product Owner plays a key role in driving the product strategy to fruition throughout the development of customer-facing digital product features and technical enhancements associated with Allstate Identity Protections (AIP) technology platform. The incumbent is expected to partner with business stakeholders, engineering teams, and digital product teams in a way that measurably drives value for our subscribers, partners, and business stakeholders.

AIP’s Digital Product Managers/PO team, and overall work scope:

• Our operational principles are rooted on a Product mindset and executed on agile principles. Our continuous discovery and maturity processes are governed by real data, including user behavior.

• Besides having a robust business mindset, we are hyper sensible to the Subscriber (user persona) experience and Client (buyer persona) experience. We support different revenue channels and multiple business stakeholders with concurrent requirements.

• Our backlogs are defined and prioritized against our roadmap. We forecast a 6-months roadmap based on our company’s business goals and strategic direction, and we have a high level of predictability for the scope of the next 4 sprints across all scrum teams.

• The Senior Product Owners are responsible for translating the company’s strategy to execution.

  • Sr. PO's are assigned an Initiative. An initiative can have multiple domains associated. The Initiative Sr. PO  is responsible to interact with stakeholders for each corresponding domain and manage cross team dependencies to drive success at the initiative level

  • Each Sr. PO  directly interacts with a Scrum Team and is responsible for a specific domain of our platform.

  • Each Sr. PO is responsible for their Domain’s backlog

Typical day to day work :

• Elicit business requirements by having interactions with business stakeholders, compliance and security team members

• Own an actionable backlog with INVESTable User Stories

• Prioritize and sequence user stories execution on an iteration basis aligned with desired time-to-market requirements

• Manage dependencies and cross-team communication

• Radiate visibility of current state and next steps of initiatives

• Represent the business for the Scrum Team

• Participate in agile ceremonies and have an active role on them. Accentuating the leadership role in Backlog Refinement sessions

ESSENTIAL FUNCTIONS

Execution of Product Strategy: 

• Collaborate with business stakeholders to define and advance a differentiated product strategy, ensuring it aligns with company goals and capabilities.   

• Distill product roadmap into specific and incremental product and platform initiatives, features, and enhancement for engineering teams to build and deliver.  

Business Requirements, Story Development & Backlog Management

• Continuously make use of product analytics, user research and stakeholder feedback to inform data-driven product improvements and iterations.  Facilitate initiatives discovery & framing sessions across consumer journeys to identify where enabling technology (features) needs to be built and/or modified.

• Engage with key business and technology stakeholders to gather technical and functional requirements, artifacts, documents, and acceptance criteria.     

• Own user story mapping and dependency mapping to capture and prioritize features based on user value and impact to OKR’s.

• Create clear, concise, value driven user stories, acceptance criteria, and other product requirements based upon product strategy and business needs. 

• Drive clarity through communication of priorities within the product backlog to eliminate unnecessary distractions for engineering teams while articulating how initiatives contribute to product vision and company value.    

Sprint Planning and Execution:  

• Partner with engineering teams and stakeholders to align on lean business canvas, acceptance criteria, definition of ready, minimum viable product, and measurable outcomes to enable the successful delivery of multiple digital product teams.

• Define, prom