Research Services Coordinator
University of Arkansas SystemAbout the role
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Closing Date:
Type of Position:
Library Services
Workstudy Position:
Job Type:
Regular
Work Shift:
Day Shift (United States of America)
Sponsorship Available:
Institution Name:
University of Arkansas, FayettevilleFounded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation’s top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance Arkansas and build a better world through education, research and outreach by providing transformational opportunities and skills, promoting an inclusive and diverse culture and climate, and nurturing creativity, discovery and the spread of new ideas and innovations.
The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation’s strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.
As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.
Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.
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Department:
Special Collections Architectural Archives
Department's Website:
Summary of Job Duties:
Under the supervision of the Director of Special Collections Services, the Research Services Coordinator is responsible for managing the Special Collections reading room and researcher experience. The coordinator manages the day-to-day functions of the reading room and serves as the primary point of contact when communicating and coordinating researcher needs and workflows among units within the Libraries, including Interlibrary Loan, Digital Services, LINX (offsite storage facility), and Shipping & Receiving. This management includes responding to and assisting researchers; coordinating collections and stacks maintenance for collections used by Research Services; responding to researcher reference questions and coordinating referrals to subject specialists, and training all Special Collections staff, faculty, and student assistants who work shifts in Research Services. This position serves as the primary administrator for Research Services’ use of Aeon, a researcher registration and request management software solution, including circulation functions as well as monthly and annual reporting. The coordinator is responsible for reviewing and revising service updates and policies to promote equitable and inclusive access in accordance with professional best practices and creating aApply for this role
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