VP, Strategy, Transformation, and Chief of Staff for People & Culture

A Little About Us

Zelis is modernizing the healthcare financial experience for all by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers. This platform serves more than 750 payers, including the top 5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, and millions of healthcare providers and consumers. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts—driving real, measurable results for clients.

A Little About You

You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

Position Overview

The Vice President, P&C Strategy, Transformation and Chief of Staff will play a pivotal role in shaping and executing the organization’s People & Culture strategy to drive business growth and associate engagement. This leader will work closely with senior leadership and P&C teams to develop and implement strategic initiatives that align with the company’s overall mission and objectives. This leader will be responsible for strategic planning, workforce planning, organizational effectiveness, P&C analytics, and the overall transformation of the People function. This leader will work closely with senior leadership and cross-functional teams to develop and implement strategic initiatives that align with the company’s overall mission and objectives. The role will be responsible for overseeing enterprise-wide change management, process improvement, and cultural shifts. This role will act as a key liaison between P&C leadership and other business units, driving critical initiatives, improving processes, and fostering cross-functional collaboration.

What You’ll Do

• Together with the CPO and Senior Leadership Team, develop and execute an enterprise-wide P&C strategy that supports the organization’s long-term business goals.

• Develop and execute a comprehensive transformation strategy that aligns with the company’s long-term business goals.

• Serve as a trusted advisor to the CPO, providing insights, recommendations, and strategic support on P&C initiatives.

• Oversee and drive the execution of P&C’s strategic priorities, ensuring alignment with corporate goals.

• Partner with the CPO and Senior Leadership Team to design and implement organizational effectiveness initiatives, including change management, leadership development, scalability, and culture transformation.

• Lead executive-level P&C communications, presentations, and reports for leadership and board meetings.

• Lead workforce planning, ensuring alignment between talent strategy and business objectives.

• Drive the adoption of P&C analytics to support data-driven decision-making and measure the impact of P&C programs.

• Oversee the development and effectiveness of P&C policies and best practices that foster a high-performance and inclusive workplace.

• Collaborate with global P&C leaders to ensure consistency in global P&C strategies while allowing for local customization where necessary.

• Stay informed on industry trends, emerging P&C technologies, and best practices to maintain a competitive and forward-thinking P&C function.

• Partner with the CPO and executive leadership to design and implement organizational effectiveness initiatives, including change management and business process optimization.

• Champion digital solutions and technology to improve business processes and customer experiences.

• Oversee the development of policies and best practices that support a culture of continuous improvement and agility.

• Lead strategic initiatives related to business model innovation, market expansion, and sustainability.

• Collaborate with business unit leaders to ensure alignment and successful execution of transformation strategies across all functions.

• Facilitate communication and coordination between P&C leadership and other key stakeholders across the organization.

• Lead operational and project management efforts, ensuring efficiency and impact in P&C programs and initiatives.

• Support P&C leadership in decision-making through data-driven insights and P&C analytics.

• Enhance the effectivene