Director, Governance and Executive Operations

<div class="content-intro"><p><span style="font-family: arial, helvetica, sans-serif;">At USA for UNHCR, our people are the driving force behind our mission of delivering hope and opportunity to refugees worldwide. We're not just a workplace - we're a vibrant community of passionate, forward-thinking professionals committed to making a real difference. If you thrive in a dynamic, transparent, and data-driven environment, and want your career to directly impact lives across the globe, we invite you to join us!</span></p></div><p><strong>SUMMARY</strong></p> <p>The Director, Governance and Executive Operations is responsible for the operational integrity of USA for UNHCR's board governance and the systems that enable executive-level decision-making. This is a tech-adept, systems-oriented role that exists to make board engagement easier and more efficient for the CEO and Executive Leadership Group (ELG).</p> <p>Reporting to the VP, Strategy and Impact, the Director leads the design and administration of board governance systems with a mandate to replace complexity with simplicity. The role is grounded in sense-making: translating governance requirements into rational, well-administered processes that support fiduciary duty without adding friction.</p> <p>The Director partners closely with the ELG to deliver board materials, manage governance operations, and bring executive decisions through to execution. The role supervises the Senior Executive Coordinator and oversees the integrated functioning of the Executive Office.</p> <p><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES</strong><br><strong>Board Governance Operations (50%)</strong></p> <ul> <li>Lead the operational lifecycle of the Board and its committees, including agenda coordination, materials production, meeting logistics, minutes, and action follow-through</li> <li>Own administration of the board management system and ensure all charters, bylaws, policies, committee materials, and governance documentation are current, accurate, and well-organized</li> <li>Audit and continuously improve board systems to reduce complexity and eliminate redundancy</li> <li>Prepare the CEO and ELG for board engagements with anticipatory thinking and decision-ready materials</li> <li>Track governance compliance, including attendance, conflict-of-interest disclosures, term tracking, and fiduciary process integrity</li> <li>Serve as the primary operational point of contact for board members on logistical and process matters</li> </ul> <p><strong>Executive Office Operations (35%)</strong></p> <ul> <li>Design and operate the systems that support ELG-level execution, including decision logs, project tracking, and follow-through accou