Epic Ambulatory Analyst (Beaker)

Superlanet is seeking an experienced Epic Ambulatory Analyst to support a healthcare client’s clinical systems environment. This individual will serve as a subject matter expert for Epic Ambulatory workflows, supporting system build, optimization, integrations, and end-user support within a collaborative healthcare IT environment. This is a direct hire opportunity with quarterly travel requirements.

The ideal candidate will bring a strong understanding of ambulatory operations, provider workflows, and Epic clinical applications. Experience supporting lab-related workflows, reference lab integrations, and Order Transmittal (OTX) functionality is highly desired. Candidates with strong Epic Ambulatory experience and transferable clinical workflow knowledge will also be considered.

Responsibilities

• Build, configure, test, maintain, and optimize Epic Ambulatory applications and related workflows
• Support ambulatory clinical workflows including provider documentation, results review, order management, patient throughput, and operational optimization
• Support lab-related workflows including:
  • Reference lab integrations
  • OTX (Order Transmittal) functionality
  • Result routing and reconciliation
  • Base/common name maintenance
  • Lab naming conventions and workflow support
• Collaborate with laboratory teams, integration teams, clinical operations, IT leadership, and external vendors to support workflow improvements and operational initiatives
• Troubleshoot complex application, workflow, and integration issues while providing advanced break/fix support
• Participate in workflow design sessions, integrated testing, system validation, and user acceptance testing activities
• Support Epic upgrades, optimization initiatives, releases, and ongoing maintenance activities following change management best practices
• Assist with interoperability initiatives including Care Everywhere, interfaces, and cross-system clinical data exchange
• Develop and maintain documentation including workflows, testing scripts, build documentation, and support procedures
• Provide go-live, post-live stabilization, and optimization support across ambulatory and ancillary clinical workflows

Required Qualifications

• Epic Ambulatory Certification
• 3+ years of experience supporting Epic applications within a healthcare environment
• Strong understanding of ambulatory clinical workflows and provider operations
• Experience troubleshooting application and workflow issues in a clinical setting
• Strong communication, collaboration, and stakeholder management skills
• Bachelor’s degree in Information Technology, Computer Science, Healthcare Informatics, or equivalent experience

Preferred Qualifications

• Experience supporting lab workflows, reference lab integrations, or OTX (Order Transmittal) functionality highly desired
• Experience with results review workflows, base/common names, and lab naming conventions
• Care Everywhere certification or interoperability experience strongly preferred
• Experience supporting HL7 interfaces, integrations, or interoperability initiatives
• 5+ years of Epic Ambulatory experience within a healthcare organization
• Experience supporting Epic Beaker or ancillary clinical applications preferred
• PMP certification or advanced degree preferred